Leadership, Generations, and Customer Service ~ Appreciative Strategies ®
Boredom may be the leading cause for a job or career change. Are you considering trying something new? Does the idea of a new workplace venture excite you? It should. The most important part is that it doesn’t always mean you have to jump ship. You may be able to get started with your current
Read MoreOften the first step in the argument is the assignment of blame and the question of responsibility. Being a great employee, boss, or owner, often requires doing responsible work and serving as a role model for future efforts. Are you a freedom seeker? A set your own schedule and do your own thing kind of
Read MoreWorkplace navigation is everyone’s responsibility. If you are identifying as a leader, or have the goal of being a better leader, it is even more important. Many people quickly view the challenge of leadership as getting people to follow. Certainly, that is one idea. Yet, it is not the most important idea. The most important
Read MoreWhat is your product or service? Is it relationship oriented or based on the materialistic nature of production? Customer work, being in the relationship business, likely matters the most. It happens with retail banking. Everyone has nearly an identical product. Checking and savings accounts, mortgage or automobile loans, and other aspects of their business are
Read MoreWe have choices about everything. What are you bringing to work today? Are you bringing workplace energy or merely just trying to lay low and get through the day? Many organization leaders blame the individuals. They believe motivation is intrinsic, you either have it, or you don’t. When it comes to workplace energy, they just
Read MoreLeadership is less pragmatic, less technical, and less authoritarian than it ever has been. Are you demonstrating modern artful leadership? We all know that leadership is not about a position. At least, not specifically about a position. Leadership is for everyone, with or without direct reports. Many workplaces struggle with navigating the workforce generations, they
Read MoreWhat is the work environment where you work? Does the environment match the culture or is the environment only a symbol disguising what is really going on? Is the environment only an illusion? Low unemployment rates make hiring practices more challenging. Depending on your sector, you may have decided that getting people on board can
Read MoreCareer, work-life balance, and the daily grind, are things feeling a bit stalled or stuck? It may seem easy to self-assess and tell yourself, “I’m not sure about my options.” The feeling of a stalled career is common, mostly because people apply simple logic. The logical examination considers all of the valuable reasons you are
Read MoreDo you like the idea of leadership? Does it get you motivated and positively fired up when you think about leading others? Leadership work may not be as easy or pain free as you think. Leadership seems really attractive on the surface. Being the boss, having people look up to you, getting the recognition for
Read MorePeople often mention the daily grind. Are you prepared for the daily grind? Are you enthused for your workplace race? It seems that there are two types of job deliveries. You can deliver by being present, nothing more, just showing up. The other option is to really arrive, ready, motivated, and about to slay the
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