Leadership, Generations, and Customer Service ~ Appreciative Strategies ®
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Workplace Explanations Guide The Conversation
Is that the intent, or is it for clarity? When you give workplace explanations what are you truly trying to express? When the work comes up short and the effort is in question, someone will likely attempt to give an explanation. The explanation doesn’t contain all of the detail. It’s a nugget, a piece of
Learning Investment, Is That What You’re Making?
Many people invest in retirement programs. Some people invest in real estate. Buy a home and count on its value appreciating. What about learning? Are you making a learning investment? You have daily, weekly, and monthly bills. Turn on the lights, drive to work, or pay for cable TV? These really are not investments, they
Worldview, How Do You View It?
What is your worldview? I’m not talking politics or weather, even though both may apply. In your workplace does your worldview change results? You may need to make a decision. You may need to support a decision. Can you roll with a different path, even if you have some reservations or lack agreement? What about
Bad Behavior That Works Often Multiplies
Is bad behavior embraced, and then multiplies? It happens, and it may be happening right now, all around you. When a well-meaning manager sets a metric and starts to measure it, what happens? If the metric is within reach and within bounds, things may start to improve. Is there a cost connected with the improvement?
Offer Something, When You Believe It’s Good Enough
Only when you believe it’s good enough. Are you ready to offer something? Do you have the skills, have you completed the homework, and is your audience ready? It’s true for the emerging leader and it’s true for the entrepreneur. Is there truth in it for your audience? In the workplace your audience might be
Accepting Feedback Faces Growing Challenges
Are you good at accepting feedback? Which side of feedback are you most comfortable with, giving or receiving? When I ask about the feedback exchange in workshops it is usually a mixed response. Some of it is conditioned by the culture of any given organization, but much of it is conditioned by past experiences. Past
Head or Heart, Which One For Business Decisions
Head or heart has been something of consideration for centuries, what should you follow? Critical thinking and decision making is often not to be taken lightly. Does the path you choose depend on the circumstances? No two circumstances or situations are exactly alike. The intricacies of scenarios can leave plenty of room for doubt. The
Work Promises, Are You Keeping Them?
Are you in the habit of handing out work promises? Promising to do this, or do that? Are some of the promise’s expectations? Work promises are always happening. I’ll get this done before the next meeting. This won’t take long, I’ll do it before Noon. I’ll call the customer. Promises are an offer to contribute.
Tough Assignments Aren’t Always As They Appear
Are you working through some tough assignments? Does your boss or your job function ensure that you get critical work with high levels of urgency? What would you describe as this type of work? Is every day a tough assignment? If so, how or why? Boredom is a key indicator of performance decline. It is
Target Destination and How You Should Travel
What is your target destination? What did you pack or how will you travel? If you believe your career is a journey then you should be thinking about how you will get there. Have you ever asked someone for directions and their response seemed to make you feel more confused than you already were? Go
