Leadership, Generations, and Customer Service ~ Appreciative Strategies ®
Blog
Navigating Personal Boundaries at Work
Trampled on again. That is the feeling employees sometimes have after the water cooler encounter or the high anxiety staff meeting. Are you effectively navigating personal boundaries at work? First, let’s frame the boundaries. Harassment, bullying, or mobbing is another different discussion. This is more of a, “How do I navigate difficult personalities?” or “How
Logo Power is Part of Your Personal Brand
Are you improving your personal brand? What does your personal brand say about you? What is your logo or logo power? Personal brands are interesting. Inclusive of everything from leadership presence, to your shoes, or the car you drive. Brands and Logos “Dress for success,” remember that one? It is still relevant today, even if
Removing Marketing Doubt Builds Better Brands
Are you creating marketing doubt? Marketing doubt can make or break your brand. Should you remove some of the doubt? Recently a colleague and I talked about a place to meet for breakfast. The immediate question was, “Is that place open?” Marketing Doubt Perhaps not many people walk into a bank these days, but I sometimes
Does Politeness Make a Difference?
Does an investment in politeness make a difference? In the workplace, is being polite taken for granted? Will it help you navigate the C-Suite, the tight circle of middle management, or the front line? When you ask for more information, a return telephone call, or bring a helpful conversation to a close, are you polite?
Can Your Decision Wait? Should It?
Procrastination about deciding is common. Especially for those big decisions, the high-risk kind. Can your decision wait? A better question may be, “Should it wait?” The timeliness of decisions always feels problematic. Going too soon may involve some remorse later. Waiting too long, well, it may be too late. The waitstaff may I ask, “Are
Do You Have a Culture Pivot or Are Things Stuck?
Businesses and individuals alike often set out on a path for change. When things aren’t working the CEO may decide the organization needs a culture pivot. Is something broken or what is prompting the shift? Perhaps it is too much shifting, or maybe things seem to be stuck. What is happening at the root? Symptoms,
Personal Marketing, Are You Marketing or Advertising?
Your personal brand is important. It is important for the people and teams that you engage with, the committees, the meetings, and especially for demonstrating leadership. Are you doing personal marketing? Yes, you are. If you arrive and are present, perhaps even if you only arrive, you are marketing. Advertising, conceptually is more about content
Digital Age Stereotypes and The Challenge for Integrity
How do you manage cold calls? Do you take them? Ever? Do you know who is on the other end of the call? What is the opportunity cost? Have digital age stereotypes contributed the challenge of sales or integrity? Recently, I spoke with a client about the aspect of selling consulting or training services through
Building a Powerful Culture or Watching Things Fade
We have much more power today, as compared with twenty, thirty, or forty years ago. Are you or the organization you work for taking advantage of the opportunities to build a powerful culture? Is it possible? Are the opportunities there? What’s Changed? Forty years ago, much of the mainstream view for a career was to
Career Lane, Should You Stay In It?
People often suggest, “Stay in your lane.” Should you stay in your career lane, make a shift, or be wider, broader, and demonstrate many skills? Occasionally I will catch a dog show on TV. They’ll use words like, best in class, best of breed, or best in show. What does it take to be at
