Leadership, Generations, and Customer Service ~ Appreciative Strategies ®
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Job Role Perspective Matters More Than You Realize
What is your job role perspective? What is inside your frame, or what is out of bounds? Your focus and perspective will condition everything that happens next. Many people have commented on the perception of how small our world really is. Small World You believe you have an uncommon name. You do a Google search
Responsible Coach And The Engaged Trainee
Are you a responsible coach? Are you serving as a mentor, a coach, or a teacher? In your workplace role do you find yourself feeling responsible to help guide, motivate, or teach others? Professional coaches spend decades honing their craft. They are in it to make a difference. Much of their inspiration develops from seeing
Career Futures Are Important Today
In finance we’ve heard of the term, futures. What about career futures? How is what you’re doing today connected with tomorrow? Careers last a long time. For many people, somewhere around forty-five to fifty years. Recognize, that is a half-century. Much can happen across the course of a career. Economic changes, societal changes, and even
Inspiring Role Models Make a Difference
There are role models and then there are inspiring role models. The latter is a step above or goes beyond. Are you a role model and if so, which type? Our workplaces are filled with role models. When we break things down, we could suggest that there are good role models and bad. Good role
Workplace Coasting Is a Downhill Slide
Is workplace coasting dangerous? It definitely may be a downhill slide. Statistics show us that motivation and engagement drop drastically after the first six months on the job. That slide continues until about year six, seven, or eight, when somewhat surprisingly things start to pick up. Of course, it is a stat, and not applicable
Team Agreement or Agree to Disagree?
When you’re seeking buy-in do you get team agreement or are people agreeing to disagree? Chances are really good that any time you have two or more people working together eventually you’ll disagree about something. When working with groups and teams on conflict I always suggest that conflict is a natural part of people working
Workplace Reciprocity is Connected to Friendships
Do you have friends at work? Many would quickly suggest that they do. Is workplace reciprocity the real force behind your connections? We start to develop the basics of reciprocity at a very young age. You give me your best Pokemon card and I’ll give you one of mine. You pony tail my hair and
Workplace Pace, Getting Things Right Before Fast
Are you moving at the appropriate workplace pace? Is time part of the metric you’ve grown to love, or love to hate? Time matters to everyone. It especially matters for the work that you do. The business needs the metric of time to calculate and anticipate revenue, production, and quality. Are you doing things fast
Does Your Team Sprint at the Beginning?
We’re always running against the clock. When is the best time for a team sprint? A glance at the clock often feels counter intuitive for effectiveness. If we are hurried, we’re going to give up something in quality. The notion is that corners will be cut to allow the box to get checked in the
Promised Time May Be a Communication Blunder
Is someone seeking your time? Is it a client, a customer, or maybe a family member or even a friend? Have you promised time? It often feels like time is working against us. We struggle to get it all done, done right, and done on time. There a pressure associated with the commitment and worse,
