Leadership, Generations, and Customer Service ~ Appreciative Strategies ®
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Leaders Show Up, Even When No One is Watching
Talent and the admiration for performance may show up when you need it, or when you least expect it. Performance, conduct, and ethics always matter. True leaders show up every time. When there is a graduation ceremony, someone will likely show up to talk about leadership. We’ve witnessed leadership in the Die-Hard movies, The Hunt
Glamorous Resiliency Keeps Everyone Going
A picture is worth a thousand words, and beauty is in the eye of the beholder. Having glamorous resiliency is important, especially when the chips are down. What is your posture when navigating the rough waters? The U.S. economy churns largely due to small businesses. It’s often hard to define a small business. Many believe
Untaught Lessons Are Not a Life Event Label
Learning from experience is what many people enjoy the most. In some circles it is identified as experiential learning. Can you learn from untaught lessons? Untaught suggests that it wasn’t scripted. It still, perhaps, could have happened in a classroom only it was a by-product of the instruction or lecture not necessarily the actual content.
Wasteful Worrying, What Will You Choose?
You want to make a change, take a chance, or understand what the future holds. Uncertainty often leads to wasteful worrying. Is that where you’re at? Worry is about choice. A choice to contemplate over and over again. A choice to wonder or fantasize negativity about a pending outcome. Everyone Worries It’s easy to worry.
Workplace Talk and What You’ll Get
What is the chatter about? What is the workplace talk? Culture develops from the people. It includes the interactions and reactions of the good, the bad, and the ugly. Nearly everyone influences someone. People are role models. Your workplace is a great place for observation and duplication. What is the image of your organization? What
Expert Opinions Are Still Opinions
Some people should be advising no people. As the saying goes, everyone has an opinion. Expert opinions matter, yet are they opinions or something rooted in facts? One theory about expert status is that it is granted to anyone who has spent 10,000 hours practicing their craft. Lots of hours can lead to lots of
Repetition Creates Learning or Ignoring
Teaching a dog a new trick involves repetition. You do it over and over again until it becomes a behavior. The idea is, repetition creates learning. Is this always true? Sometimes, it would seem, that repetition invites shutting down or shutting out. The idea that we’ve heard it so many times we now choose not
Achieving Goals Has a Runner-Up
The day a marketing campaign launches. When the big order ships. The sale that puts you above the forecast. A high school graduation, college degree achieved, and a bank loan paid-off. Achieving goals is a feel-good experience. Yet, there just may be a runner-up. Managers everywhere want team success. Success may be measured in many
Good Ideas and Bad Ideas Both Have Impact
Knowing the difference between good ideas and bad ideas is priceless. How can you tell? What are the traits of good ideas? Problem solving often includes brainstorming. A group assembles, contributes, and leverages the flow of new ideas. During the best problem-solving efforts, no idea is a bad idea. However, blocking or not offering ideas
Building Personal Brand Is About Value
Mike Tyson has a different brand when compared with Sarah Jessica Parker. The same is true for Jim Parsons when compared with Daniel Tosh. Building personal brand depends on the value you are trying to create. What is your value about? What is the image of your personal brand? It is common when we speak
