Leadership, Generations, and Customer Service ~ Appreciative Strategies ®
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Does Storytelling Work For You?
Have you used storytelling in your repertoire of workplace skills? Storytelling can make a difference. What is in your stories? Some people quickly scoff at the idea of a story. They consider stories to only be a fairy tale, an extreme embellishment of the facts, or just plain boring. In some cases, people connect stories
Workplace Mentoring Should Be About Learning
There are several choices we make during workplace mentoring. We can do only show and tell and encourage people to memorize the steps or we can invite them to learn more too. Technically, there is a significant difference between mentoring and coaching. Although the words are often used synonymously, they are different. Professional coaches spend
The Productive Way is the Only Way
Are you doing things the productive way or do you find yourself stuck? Are your workload demands overwhelming? You are not alone. Becoming more productive is an interesting challenge. Productivity may depend a lot on exactly what and how you measure it. Productivity or Strategy? For the person who rushes to work with a bagel
Likeability Matters for Your Career
Many people don’t want to believe it or face it. Likeability matters and will play a role in what happens next for your career. You may see likeability connected with, and labeled as, bias, unconscious bias, or even stereotyping. Regardless of the label it matters for what happens next. Two kids in the lunch room.
Robot Work is Important Work
Do you feel like all you do is robot work? The work that is mindless but still needs to get accomplished? Some people hire more assistants for this work. There is even an entire marketplace for virtual assistants who work remote. Some of them are available from other countries at a very low price. Robot
Comparing Good Outweighs Illustrating Bad
Do you focus on what worked well or what needs improvement? There is a big difference. Comparing good performance is often more effective than pointing out shortcomings. The psychology of work has never been more important. Worker engagement and performance need to be better than ever before and finding ways to build a high-performance team
Capture Attention or Face a Bigger Challenge
For the majority of the people in the workforce today, the World has changed. Some suggest we are in an information overload society and we filter much more than we consume. What are you doing to capture attention? When I was a kid, after school I would jump off the school bus and run as
Remember Endings Follow Beginnings
Excitement for the beginning is great. It unleashes the energy and gets things rolling. Every customer order, every project, and even your career has a beginning and an end. Remember endings have just as much importance as the beginning. When things start, it is often hard to keep in mind that things will end. The
Future Energy Spent Today is More Productive
Do you have a full plate? Are you spending your future energy on something meaningful? Are you fighting today’s fires with little regard to what will matter next year? Often work feels daunting. It is easy to get stressed out when pressure is applied. Anxiety levels go up and often your feeling of being able
Understanding Navigation and Where You’ll End Up
Understanding navigation may be more difficult than many workplace professionals quickly recognize. Yes, it is often about what we do and how we react and that defines how we navigate. Just last week someone annoyed you in a meeting. Someone else didn’t complete a task, delayed the project, or simply decided not to show up.
