Leadership, Generations, and Customer Service ~ Appreciative Strategies ®
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3 Reasons Why Creating a Win List is Valuable
Do you create lists? A to-do list, a grocery list, or maybe a list of bills to pay. Do you talk about all the things that go wrong? Maybe what you really need is a win list. Our energy is precious. No amount of caffeine, 5-hour Energy, or Red Bull is going to significantly change
Awaiting Change or Making Change Happen?
What will be different today? Will something change? Many people feel excited about the possibility. They are awaiting change. Is this what will spark change or do we have to engage deeper, in a more meaningful way? Constant Change Most would agree that we are in a World of constant and rapid change. Some live
On The Subject Of Grit
“Day after day,” an important part of the lyrics from Dobie Gray, in the hit song Drift Away. Day after day it feels like the grit required to get through becomes more challenging. People start their Monday and hope to survive it all until Friday. Not bad for a Monday. It’s hump day! Is it
Self-Reflection May Be Your Stumbling Block
Assessment is one of the most fundamental ways we seek to understand gaps. It is important for the speaker at the conference, the trainer helping to develop the team, and the coach who helps you change. Self-reflection, a form of assessment, may also be your biggest stumbling block. Social Anxieties Do you enjoy browsing on
Creating Outcomes Is Exactly What We’re All Doing
Are you responsible for your own fate? Are you being positive about what the future holds for you? In your life or career, do you feel like you are creating outcomes? Most people probably do this much more than they realize. Their mindset directs what happens next. Someone coughs. “Stop spreading your germs! I better
Humpfrey, Can You Do Just a Little More?
Career minded people are trying to change. They want to achieve something better, greater, and more robust. The true love comes from what they do, what they become, and the good things that follow. Can you do a little more? Will you? It is common that people in the workplace feel dumped on, piled on,
Forced Change Doesn’t Work As Well As Consensus
Change surrounds us. It may be hard to find an argument with that idea. However, does forced change ever really work? Can you force a change? Certainly, there are external forces of change. We have technology forcing change, government regulations may force change, and even shifting economic conditions are likely to force change. Managing Change
Experiencing Unexpectedly High Call Volume
Call volume can be a problem. It can also be a lie. Certainly it can be both. Have you ever called for support and heard, “We are experiencing unexpectedly high call volume, please be patient.” The next indicator of the big lie is to promote the URL that will get you to frequently asked questions
Strategy Failures You May See Coming
Nearly everyone wants a good strategy. Being more strategic will pay off big when the strategy you plan for is the right strategy. Why do so many teams and businesses get sideswiped with strategy failures? Planning Mistakes The first mistake that many organizations make is that they hire the wrong strategy consultant (doing it internally,
Productivity Fact or Perfection Myth, Which Is It?
Productivity is important for every workplace. The idea is that efficiency drives profit. Are your daily habits driven by the productivity fact or the perfection myth? What is the difference and where are you spending, or wasting your time? Perfection Myth People spend a lot of time and money on perfection. There are hours spent
