Leadership, Generations, and Customer Service ~ Appreciative Strategies ®
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Workplace Experiences Shape Your Future
People will sometimes ask, “What did you learn?” Our workplace experiences guide nearly everything that happens next. They tear down, create new, or expand organization culture. Likely, no one experiences the experience in exactly the same way. On a trip to Disney, individual experiences are different. A trip to the beach, the mountain resort, or
Giving Your Best Effort More Often
What happens when you give your best effort? Does something change, does a spark ignite, or does your confidence grow? Your first day on the job and you may not even be sure where the rest room is located. After a few weeks, which quickly turn to months, you start to find a rhythm and
Promoting Workplace Change Starts With You
It probably won’t take long to get agreement that everything around us is changing. Promoting workplace change is often a forced situation. It often feels more like push and not pull. What is necessary to get change started? If I said that climate change is real, would you believe me? If I said that climate
Desirable Learning and Workplace Impact
Desirable learning is different from learning that is forced. Most workplace skills come from learning which results in competence. Is that competence attractive and desirable? A good friend telephoned me yesterday. He often phones with philosophical questions. He is a hobbyist researcher, always seeking the facts (or a population to survey) to determine probable outcomes,
Making Workplace Promises Bigger
A promise is not just about confidentiality. A promise is often about a commitment to doing your best work. Are you making workplace promises that you will keep? Trust is element often discussed during leadership training. Trust is critical for our communication, teamwork, and is critical for organizations to realize their true competitive advantage. Changing
Workplace Culture Denial Will Cost You
Do you have a great workplace culture? Are you the CEO, a front line employee, or somewhere in the middle? Is your assessment honest or are you in workplace culture denial? Blind spots can be devastating. When we fail to see or to accept things that are happening right in front of us, the outcomes
Workplace Culture Leverage Means More
Mankind discovered the advantage of the lever in the stone age. Sir Isaac Newton receives credit for framing the concepts associated with gravity. Does workplace culture leverage matter? When asked about culture, many businesses will tell a story about their environment. They’ll mention their recent remodeling efforts, break rooms, or nature path that is around
Workplace Currents and Getting To The Other Side
Do you find navigating workplace currents a challenge? Are you fighting upstream, going with the flow, or simply trying to get to the other side? What strategy for navigating workplace currents would you recommend? Survivalists Message Survivalists claim that the best way to cross a stream in waist deep water is to face directly across
Workplace Critic And Your Safety Zone
Have you ever felt like your next move, any move, is going to be subject to the workplace critic? Does the workplace critic help improve things or drag down the performance of the team? Critics sometimes believe they are helping the cause. They are quick to point out the inconsistencies, the shortcomings, and the reason
Workplace Observations And Poor Behavior
What does your culture illustrate? Is there a focus on poor behavior, attitudes, or role models? Workplace observations often drive human behavior and group focus. What is going on? It is a popular question. Depending on the tone and circumstances it can mean a polite greeting, an excited motivational gesture, or it could mean someone
