Tag Archives: leadership

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bloomsburg university

Management and Leadership Certificate (Virtual Training)

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This Management and Leadership Certificate program is being brought to you by a special partnership between Bloomsburg University and the Columbia Montour Chamber of Commerce.

Dennis Gilbert, is serving as the instructor/facilitator for this series.

This five-module series is designed to help participants develop and sharpen skills that relate to leading in today’s workplace environment. It is appropriate for existing workplace leaders, managers, and supervisors; or those who are new or emerging.

Throughout the series, each module will provide specific learning objectives and will be delivered by a subject matter expert who will utilize a pleasing combination of lecture, experiential learning activities and exercises, and real-world examples.

Professional course materials will be provided and will include assessments, activities, and other learning enhancement components to help each participant individualize their learning experience.

The five, three-hour modules are:

  1. Supervisor Effectiveness
  2. Effective Communication for Managers
  3. Conflict Management
  4. Navigating a Multi-generational Workforce
  5. Being a Great Mentor or Coach

Sharpening management skills and your leadership presence are valuable for navigating today’s workforce. This series will help you prepare and improve your role as a leader.

This program is scheduled as follows:

September 22nd

October 6th

October 20th

November 3rd

November 17th

All sessions will be virtual training via the Zoom platform. They will start promptly at 9 AM (sign-in 8:50 AM) and conclude at 12 Noon.

To submit an application to participate or to get more information please contact:  Jennifer Williams at Bloomsburg University by calling 570-389-4004.

This program qualifies for WEDnetPA grant funding (for eligible businesses). For additional information please contact: Jennifer Williams at Bloomsburg University by calling 570-389-4004.

More Details

 

Columbia Montour Chamber

bloomsburg university


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bad decisions

Bad Decisions, How Will You Support Them?

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Empowered people make decisions. In the workplace, sometimes bad decisions are all that you have to work with. What should you do?

Leadership often has an interesting way of unfolding.

It’s common that employees at lower levels of the organization are faced with enduring the outcomes of poor decisions.

It’s about leadership, at all levels.

In many workplace scenarios, decisions are made by executive leaders and the middle managers are stuck with rolling out the new direction. When most agree with the direction, things can go well. Of course, the opposite is also true too.

If you are faced with supporting a decision you don’t agree with, what should you do?

Leadership has responsibility. Leadership comes from all organizational levels.

You should lead.

Navigating Bad Decisions

Some decisions are deal-breakers. Ethically challenged decisions or legally challenged decisions, those need to be weighed differently.

In most cases, your concerns over decisions or choices should be voiced. They should be voiced constructively and tactfully with those involved.

Once that opportunity, if it exists, is over, then your support will be required.

As an individual you should consider two high-road choices.

First, you can appropriately support a decision that you lack some agreement with and seek out the best possible results. Conduct business constructively and with a supportive attitude.

The second option isn’t as easy. If it is a major change and you completely believe this is the beginning of the end, you may have to make it the end by removing yourself.

Fighting what you feel is a bad decision with poor behavior and compromising team efforts, organizational culture, and lowering morale are destructive. Perhaps more destructive than the bad decision.

Great leaders at all levels navigate these scenarios tactfully and constructively.

Everyone wants middle ground on these two roads. Sometimes there are shades of grey. In other cases, it is straight forward, black and white, no grey.

The road you choose is a decision.

Make it a good one.

Two bad’s don’t make a good.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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never been done before

Never Been Done Before, That’s What You Need

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Everyone is forced to change. Some are willing, others are waiting and watching. Do you need to do something that has never been done before?

I’m not sure who deserves credit for this, but there is a saying, “You cannot just do things differently, you must do different things.”

Now is a great time to consider where you stand with different things.

A product built in your garage as a hobby may be cool, but if it never goes to market, it’s not a game changer.

The service model that sets higher expectations yet can’t be replicated as a system will likely implode.

Avoidance, from fear of failure or fear of success will limit what is different every time.

Where are you headed?

Never Been Done Before

Doing what hasn’t been done before requires something extra.

It’s creative, and it requires you and everyone involved to be on the hook. The energy behind it becomes contagious. It is valued, needed, and a game changer.

Trust and relationships will flourish with a game changer. You’ll make something happen.

People who join in near the beginning of the curve will benefit the most.

Those jumping in late will completely miss the power of the curve and may become a statistic for failure. Not because of lack of effort, energy, or ingenuity, but because, it’s been done before.

A starting question is, can you trust yourself?

Are you able to put a product or service to the test and succeed at doing something different?

Will you find your voice, your ideal customer, and possibly create a niche?

Is it different, or really just the same thing done differently?

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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workplace deadlines

Workplace Deadlines and the Need It Now Movement

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Excuses are problematic. So are urgent deadlines that aren’t real. How are you navigating workplace deadlines?

When do you need this?

I need it now.

Is it the top priority?

I need it before the meeting on Thursday afternoon.

Two things often happen in these scenarios. The first is that the diligent and caring employee drops everything to conform and make the deadline. And, the second is that the meeting is postponed, the boss doesn’t show up, or it never makes it to the final agenda.

Your work is about psychology. Employee commitment and engagement boil down to basic human needs. Everything from survival and providing for yourself and your family, to Maslow’s hierarchy of needs and your career.

It all circles back to leadership.

Leaders who give urgent deadlines and then work produced gets wasted or deemed unnecessary is at a minimum discouraging the team.

At first glance you could definitely cite trust issues. Absolutely, they are likely present. Digging beneath the surface there are additional long-term consequences.

Employees may feel:

Is this deadline real?

Should I put in my best effort? They probably won’t even use the results of my work.

My work doesn’t matter.

He or she feels I’m not qualified or incompetent to produce the work.

I made one mistake, one time, now I’m treated like a little kid.

It is absolutely true that in our fast-paced world of work that what appears needed today, may not be needed tomorrow. Sometimes we work really hard on something only to not have the opportunity to call upon the outputs later.

Being proactive and prepared is a strategy. Carelessly suggesting that everything is a priority because it feels urgent to the boss at this moment is a downgrade in leadership.

Workplace Deadlines

High-efficiency systems are important. Due dates, ship dates, and customer expectations matter. Leadership is as much about accountability as it is about inspiration and engagement.

How leaders engage with the team, get buy-in, and build trusting relationships are all about the psychology of work today.

A system of fake deadlines won’t get you very far.

Sharing the why of any urgency will help with the distinction between strategy and carelessness.

Agreement to keep the promise of a deadline is a psychological contract.

Understand the difference between wasted effort and strategy.

Build better teams.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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teamwork give

Teamwork Give, Are You Doing It?

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Giving more, means more. What are you willing to give? In the workplace, teamwork give may be one of the most constructive things you can do.

People often ask, “What do you have to lose?”

Instead we should be asking, “What do you have to give?”

The psychology of work drives everything. It is an element of culture, the associated environment, and the outputs of the organization.

What happens when we give more:

  • patience
  • trust
  • empathy
  • responsibility
  • benefit of the doubt?

Do any of these have a positive return on investment? Do they make a difference?

Culture or Environment?

Many organizations believe that they have a thriving culture. Yet, they often lack some of the essential ingredients.

When you ask about culture do you get answers connected to the environment?

We brightened the room.

We provided a walking trail and a fitness room.

Some of our cubicles went away and were replaced with open space.

In a general sense, these are all related to the environment, not the culture.

Culture has some connections to the environment but environment alone does not illustrate the culture. Culture is comprised of many things and it starts with behaviors, attitudes, and a feeling that develops from the people.

What are you giving to your team?

Teamwork Give

We can give a lot of things. More respect, more trust, and even more patience.

Empathy matters. So does negative bias and stereotyping.

Is there ridicule or more benefit of the doubt?

Do you want employees to care more? Give them more responsibility, empowerment, and involve them in decisions.

Working overtime on your culture may be the simplest thing you can do to make the organization better.

Are you getting a good return on your investment?

Give more.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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better leadership

Better Leadership Makes Things Better

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Sharp turns, bumps in the road, and dead-end streets. It’s easy to give metaphorical expressions for navigating the rough spots. Maybe what we really need is better leadership.

Everyone has a chance to lead. It’s an opportunity that awaits although many don’t often pause long enough to see it.

Conditions for Leading

Busy is a condition, it’s also a great excuse. People can be too preoccupied and that can detract from their focus.

Often effectiveness is missing.

Listening matters. We hear sounds or noises. True listening involves spending the time and energy required to comprehend or understand what you are hearing.

The truth often is, people are lazy listeners.

If you’ve been in the workforce for a while, you’ve seen a thing or two. If you’ve been in the workforce even in the past few years, you’ve encountered a lot.

We’ve went from a raging, fantastically exciting economy, to getting knocked to our knees by the threat of a virus. Now, violence and disruption have hit our streets and shattered our communities.

Anyone can lead, and now is a great time to be involved.

Better Leadership

Better leadership is an opportunity. It is an opportunity that is needed now, and it will be continuously needed in the future.

Leading, listening, and understanding the difference between busy and effective are all leadership challenges.

Transformation surrounds everyone. The choices you make today will impact your contribution to what the future looks like.

Everyone needs to move on, move forward, or move out of the way of progress.

Lead in your workplace, your community, or for a cause that you care deeply about.

Make things better.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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Dennis Gilbert Aspiring Leader

Aspiring Leader Seminar – Williamsport, PA

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Today’s leaders are more than just supervisors or management team members. They are the heart of inspiration, team work, and create the atmosphere required for the pursuit of common goals.

This seminar covers many of the foundation skills that build great leadership habits. Participants will explore what it means to be a leader, not just a supervisor or manager. We’ll be covering change, communication, and motivating the team. Tough topics that are sometimes taken for granted such as resiliency, understanding priorities, and the difference between facts and opinions. In addition, we’ll examine some tough questions such as, “Where are you most vulnerable?”and “What is most important right now?” 

SPECIAL EARLY BIRD PRICING (SAVE $100, Now only $215 $315)THROUGH APRIL 30, 2020!

More Info / Register


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Aspiring Leader at Rusty Rail

Aspiring Leader Seminar – Mifflinburg, PA

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Join us at the Rusty Rail Brewing Co.! 

Today’s leaders are more than just supervisors or management team members. They are the heart of inspiration, team work, and create the atmosphere required for the pursuit of common goals.

This seminar covers many of the foundation skills that build great leadership habits. Participants will explore what it means to be a leader, not just a supervisor or manager. We’ll be covering change, communication, and motivating the team. Tough topics that are sometimes taken for granted such as resiliency, understanding priorities, and the difference between facts and opinions. In addition, we’ll examine some tough questions such as, “Where are you most vulnerable?”and “What is most important right now?” 

Seminar location is the Rusty Rail Brewing Co.  (Great Room / Banquet Room) in beautiful, Mifflinburg, PA

Rusty Rail Mifflinburg Great Room

SPECIAL EARLY BIRD PRICING (SAVE $100, Now only $215 $315) THROUGH APRIL 10, 2020!

More Info / Register


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exercising control

Exercising Control, or Abusing It?

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Are you or other team members exercising control? Is someone abusing it?

A popular small business job title is, Controller. Typically, an accounting or finance person who skillfully provides accounting and operational expertise.

Climate of Leadership

In today’s business climate leadership is often not about authority, it is about skillful navigation that creates a compelling call-to-action.

Forcing people to follow is about pushing. People are pushed to do more work, have better quality, and exceed customer expectations. Push is often a, “do it, or die” approach. It’s about formal control.

A different method, a better method, involves pull. Pull is about people following with an interest and a goal. They are motivated and engaged because they believe as much in the cause as you do.

Passion is an emotion. People follow their passion.

Great leaders help stimulate this kind of environment. It’s in their tone, their body language, and the words they choose.

Their actions speak even louder.

Does the culture of your organization require control? Are people pushed or are they pulled? Are they following at will, or are they fearful of the consequences?

Exercising Control

Yes, many business ventures can benefit from a controller. It is wise to have this type of person in place. The right person in this role can demonstrate their value and worth.

Can things go too far?

Absolutely they can.

Can the wrong cultural attributes create more negative and unwanted results?

Absolutely they can.

People like to decide for themselves. When they decide to follow, it is a choice. A choice they make.

It is a powerful form of pull.

Every leader, regardless of job title, salary, or office size, should demonstrate a style that encourages and embraces a compelling call-to-action.

Nobody really likes to be pushed. Worse yet, nobody wants a shove.

Don’t confuse job titles or authority with leadership competence.

People with organizational authority need to lead. Attempting to control others through fear, intimidation, or bullying is an abusive state.

It’s not leadership.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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better choices

Better Choices Come From Better Habits

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Are you able to make better choices? Is it your job to make better decisions, to think more critically, or to choose the best path?

Chances are good that everyone has some of this responsibility. If it is true for you, how are you ensuring your choices produce the best outcomes?

“Every dog has its day.”

Nearly everyone quickly recognizes the meaning of this phrase. It is to suggest that at some point, everyone gets some luck or stumbles onto some good fortune.

Many people believe that the best of the best get all of the breaks. The view is that life is easy and good fortune is always coming their way.

It is true for the view of individuals and often also true for the view of businesses or organizations.

Lucky Breaks

Have you ever had a streak of good luck? What about a streak of bad luck? Many will tell you that bad luck comes in three’s and so you look for it to stop after a self-identified, third event.

Streaks of good luck or bad luck don’t continue on forever. That is why we call them a streak.

Studies on the concept of luck have concluded that we all have about the same amount of luck. It is how we manage our luck that determines the future outcomes.

With all of this in mind it would seem logical that your daily habits are what make the most difference.

Better Choices

Each day, hour-by-hour, minute-by-minute, positions you to make the best choices and decisions about what will happen next.

Today you’ll make some choices. Tomorrow the path might be altered ever so slightly (or drastically) to create a new beginning.

Diets and exercise don’t change a physique on a single day. Getting better at your craft doesn’t flip the switch over night. Your career or your business venture isn’t about a single day, a single moment, or a specific spike or decline.

What happens across a career is about choices. The choices you make are connected to the habits you follow.

Today is a good day to figure out what those are.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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Upcoming Public Events

  1. PACD Management Summit

    September 2 @ 10:00 am - 12:00 pm
  2. Management and Leadership Certificate (Virtual Training)

    September 22 @ 9:00 am - 12:00 pm
  3. Masterclass : Leadership Metrics and Accountability – Remote Teams

    September 29 @ 10:00 am - 11:30 am

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