Leadership, Generations, and Customer Service ~ Appreciative Strategies ®
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Build More
Colgate, Tide, and Pepsi, all are brands. Brands have a reputation built on trust, tested over time, and likely recognized as a leader in a category of product or service. Yet there are other brands, brands that stand for low cost, convenient, or ease of use. Do you remember something that you paid too much
Good Ideas
Just because we do it, doesn’t always mean it is a good idea. Think about the last food or drink you put into your body, the last purchase you made with your hard earned money, the last book you read, the last television program you watched, or the last time you drove your car. Was
About What
Success is what many people will tell you they seek. While definitions vary, the goal is similar. Unfortunately much of what many people wish for, they never attain. Not because they aren’t particularly smart, skilled, or interested, but because they aren’t willing. Once upon a time people walked, rode horses, or sat in wagons to
Choose Esteem
Confidence is a people characteristic that many claim to want more of. They see others who appear very confident. They sell, buy, trade, get the job, get the promotion, get the raise, they get-get-get and take-take-take. There is something about them that is different, it may be charisma, their posture, or something we call presence,
Crossing Bridges
There is the G.W., the Golden Gate, and the Lake Pontchartrain Causeway, all bridges, all carefully built, and all serving a purpose. None of them burnt. In the workplace the phrase, “don’t burn your bridges” is probably good advice and much more than a simple whisper heard nearby the Human Resource office. The analogy that
Genuine is Smart
Genuine sells. People know when they are getting something genuine, not because someone says it is so, or because the marketing, literature, or propaganda say it is so. We have genuine parts, genuine draft [beer], and genuine authentic foods, but it doesn’t matter what they say, it matters when you know. We are a product
Win, Happiness, and Wealth
There seems to be a correlation in many minds that winning equates to happiness. That happiness only exists if you win, that you must win at all costs, and that wealth is winning. If you’re working towards a win at all costs, then the temptation to alter the goal, take unusually high risks, or worse,
Out to Lunch
There is always talk about being positive, staying positive, or discovering the positive approach. Perhaps most alarming is that the talk is coming from people who are often very pessimistic, perhaps optimistic, and may self-identify as a realist. Their voice screams opportunity but their heart bleeds excuses. Why? The opportunist may tell you that your
Job Perspective and Chances
Does anyone really love what they do? The answer of course is, yes. What about you? Some people love what they do, but it isn’t their job. Others take pride in their work but they would never do it if it wasn’t for their paycheck. Still others insist that they could never do anything else.
Legacy
Legacy is a bold word. People sometimes don’t see or believe that each and every person has the opportunity to build some kind of legacy. It may seem small or insignificant, or it may seem larger than life. When you consider legacy, size doesn’t matter—does it? Sure, being one the richest people on the planet,
