Tag Archives: influence

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decision wait

Can Your Decision Wait? Should It?

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Procrastination about deciding is common. Especially for those big decisions, the high-risk kind. Can your decision wait? A better question may be, “Should it wait?”

The timeliness of decisions always feels problematic. Going too soon may involve some remorse later. Waiting too long, well, it may be too late.

The waitstaff may I ask, “Are you ready to order or do you need a few more minutes?”

That new car purchase, the salesperson may suggest, “Take your time. We’ve only had one other person looking at this vehicle.”

Sometimes it is the anticipation of what we may end up with or the opportunity that we might miss.

Some people will throw it out to fate, “If it is meant to be, it will be.”

Spring into Action

Emotionally we can be influenced to spring into action. It is what marketing does, the savvy salesperson, or our toe tapping friend with little patience.

Most decisions we make feel like the right decision at the time. We analyze and assess the playing field, the market, and the forecast. At the exact moment we make the decision it is the right decision.

As what happens next unfolds our decision may hold up to be good, or be bad, but at the time we made it, it was good.

Decision Wait

We can procrastinate about decisions for long periods of time. So much so that we completely miss opportunities.

If you were in business in the late 1980’s and waited long enough about the decision to purchase a fax machine, today, you’re in luck. You’ve never had to purchase a fax machine.

Be careful of the marketing that gives you a shove. Watch out for friends who suggest, “No risk, no reward.”

When the decision is yours, make a smart choice, do it with intention. Things always change. You say when.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

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Understand power

Leadership Habit 46: Understand Power

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Most of the things that happen in the workplace have an emotional connection. Yes, many leaders talk about removing the emotion, using logic, and frequently give reminders that it is just business. Influence is powerful in leadership roles. Do you understand power?

For many, leadership is about power. It is the ability to control everything, call the shots, and flex the muscle. Power may be considered a form of positive influence, and it does work. In other cases, it may feel harsh and it may evoke fear.

Influenced by Power

When or where is power influential? Here are a few examples from the supervisor, boss, manager, owner, president, or CEO:

  • touring the facility
  • chairing the meeting
  • suggesting a policy change
  • arriving unexpected
  • calling you
  • emailing you
  • inviting you to the C-Suite
  • asking your opinion
  • requesting information
  • silence

Power requirements are different during good times as compared with bad times. The leader who leads during good times often possesses characteristics different from the leader who leads during difficult times.

Yes, some are adaptable to either scenario, but most leaders have strength towards one but not both trends.

Leadership in Good Times

During good times, the leader may appear to have things well under control. The business is coasting along, cruising, and life is good. The mood is positive and progressive. Decisions are more trusted and efforts feel respected.

Unfortunately, what often happens is that decisions affecting long-term outcomes feel less volatile. This sets up future challenges, because you won’t cruise or coast forever.

Leadership in Difficult Times

During challenging times, the leadership style may have to be much different. The power is different. Trust is questioned, respect is harder to develop. Decisions are often over-analyzed, paralysis often occurs.

Fear, not inspiration may be the default motivator. Short-term is problematic and long-term not well understood.

There is very little coasting during difficult times. The work is hard, the outcomes are not guaranteed.


When you pedal your bike up the hill, you look forward to the coast. While coasting, very little power is required. The flow feels great and your work is (temporarily) finished. The next hill seems far away or not even in sight.

Direction, as long as it doesn’t feel like uphill, doesn’t matter so much. Exhales are easy and relaxing. The road ahead appears smooth. Details like tire pressure, chain tension, and brake wear are seldom considered.

Quickly Forget

I won’t quickly forget the CEO who told me their business had grown too big to fail. “There isn’t a chance,” he said. Good people were in place and years of commitment with a strong team guaranteed results. They were coasting, but the ground was becoming level.

Nobody really toured the facility with an eye for change. Meetings were very casual with little concern. People didn’t call, write, or even ask many questions. The silence was assumed as a signal of success, no worries.

The coast was about to stop, a new hill straight ahead.

Not one person was interested to pedal, more importantly they weren’t in shape or prepared.

Did the leader understand power, or how to use it?

Understand Power

There is a difference in the power requirements when pedaling up-the-hill or when coasting.

Many leaders survive the coast, pedaling is a different story.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

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Make A Different Sound

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Being heard is often important to the change seeker, they want the opportunity to voice an opinion, state a fact, or influence a decision.


You hang a picture on the wall and barely notice it again. A guest visits your home and asks about the chiming clock and you realize you didn’t even hear it. A bird chirps outside your window or the noise of rush hour traffic means it is just another day.

There is a quest to be heard, but when it is the same noise, the same picture, or the same old daily grind it goes completely unnoticed. It might be the element of surprise, a new venue, or a different sound that changes everything. We target our marketing, our voice, and our opportunities to influence in the same space at the same time and following the same rules, and yet we wonder why we aren’t being heard.

Make a different sound.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and coach that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is the author of the newly released book, Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at DennisEGilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+

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Choose Esteem

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Confidence is a people characteristic that many claim to want more of. They see others who appear very confident. They sell, buy, trade, get the job, get the promotion, get the raise, they get-get-get and take-take-take. There is something about them that is different, it may be charisma, their posture, or something we call presence, but it probably begins with their mindset.

Confidence is a product of two primary factors, self-esteem and self-efficacy; and both can be built or destroyed, but it is your choice. People can be difficult, critical, and often uncaring. They seldom consider the consequences of their actions and behaviors before they find a way to tear you down, break you down, and make you feel like they are trying to keep you down.

Their influence, or not, is a choice, your choice.

It is up to you, choose their mindset or choose yours. 

Choose self esteem.


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