Leadership, Generations, and Customer Service ~ Appreciative Strategies ®
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Ask Why
Young children often ask, “why?” Again and again they plead for an answer. Curiosity? Perhaps, but what they discover is the beginning. The root cause is at the beginning and it is found by repetitively asking why, not how much, when, or where. Fixing problems never starts with the most recent action, it starts
Resolutions
Late December is a time of year that many start to consider a New Year resolution. What people are really looking for is a fresh start, a do-over, or an opportunity to make things right. Most people start with a plan, which is a good choice, but what leads them astray is not their plan,
What You Do
Perhaps we’ve all heard the idea that it is better to give as compared to receive. I put together a short video as a simple reminder of how our actions, reactions, and attitude have a direct relationship with outcomes. Watch: http://youtu.be/44eqP4A27Mo Wishing everyone a safe and happy holiday season! – DEG
Best Time
Are you motivated to do what needs to be done? Are you prepared to take the time, use the resources required, and appropriately measure the results? Everyday people search for the motivation, dedication, and energy to produce at minimum what is required or at a premium something extraordinary. What is sometimes taken for granted is
Overcommitted, Undervalued
What many people really want is a commitment. What they expect is what you promised. When you try to express your value by showing your overwhelming commitment the best thing that can happen is that you prove your worth, the sometimes thing to happen is you prove you were overcommitted. The result of over-commitment is
Cheap or Valued?
Many people believe that building your email list, creating a social media following, or blogging your thoughts will get someone’s attention, and do it with little or no cost. In a world where everything is free, nothing has value, and people regard you, your message, or products and services as worth very little. A twenty
Make a List
What is on your list? Many people make lists to manage their to-do’s. Some make lists to figure out the best choices and direction for their life, and others sometimes make lists for shopping, and still others make lists for their spouse or significant other. Right now if you made a list of obstacles you’ve
Thrill of Success
Every year millions of people visit amusement parks, some of them small home town carnivals and others gigantic theme parks such as Disney World. It is only a guess how many of those visitors visit for the rides, you know, the true thrill seekers. They may enjoy the food, the theme, or the atmosphere, but
What’s Inside?
What’s inside the mysterious envelope? What’s in the box? What’s behind the shiny paper and colorful bow? It may not be the curiosity that gets to us, it may be the feeling of value based on the presentation. A social media profile without a picture, a book by its cover, and even a picture without
