Leadership, Generations, and Customer Service ~ Appreciative Strategies ®
Blog
Start a Different Habit to Change Your Outcome
Maybe you simply need a different habit? Is that the pathway for change? If you are hungry and grab a candy bar what is the lasting effect? What if when you want that candy bar you grab a piece of fruit or some carrots instead? No rocket science here, right? In fact, it all sounds
Skill Scarcity May Be The Scapegoat
Are you concerned about skill scarcity? Those skills that you or your team are missing? Perhaps you feel you have everything covered and skill scarcity isn’t an issue, are you sure? When you consider influence, especially in sales or selling, scarcity is often a leading principle. When something is scarce it may have more value,
Memorize or Look It Up, Which Type Are You?
Is your first action to memorize the information? Another choice is to plan to look it up again when needed. Are you one of these types or somewhere in-between? Thirty plus years ago, it seemed the primary method of developing or honing a skill was to memorize the tactical components. This made experience so much
Voluntary Leadership Is What Everyone Faces
Are you familiar with voluntary leadership? You may be, and you don’t even realize it. Do you recognize that all leadership is voluntary? Sure, some people are in positions of authority. Some of those positions are paid jobs. There is a sharp contrast between the authority that a job or position grants you, and the
Value Add, Free, Or a Hidden Cost?
What is your value add? Many businesses strive to deliver products or services that claim to have a significant value added. Does this cost the business or is it more of a goodwill intangible kind of value? You may suggest that it depends. It depends on if the value add is a tangible item or
Society Shift, Is It Change You Can Manage?
Is there a society shift? You bet, it has been happening for hundreds or even thousands of years or more. Is the pace of shift or change different? Likely, yes, the access to information, thought leaders, news media, and even social media have likely accelerated the pace. It is good, bad, or indifferent? What are
Business Community Has Changed, Is That Good?
Has the business community you once knew changed? Have personal or business networks changed? What about the business mixers, opportunities to socialize and the chance to engage with new contacts? If you ask someone if they believe that the World is changing, there is a very strong possibility that they will indicate that it is.
Moving Forward, Sticky Leadership Ideas Sell
We’re moving on, or we’re moving forward. It’s a charge that many people have grown to expect as their team moves from obstacles, setbacks, or even failure. Is this good leadership? Leadership requires responsibility. It requires action, effective communication, and fosters opportunity. Change is often based on a decision. Sometimes it is based on a
Technology Tools, Still Room For Improvement?
Do you like technology tools? For example, do you like your navigation system in your car, or the app on your phone? What about streaming content? Netflix for example, YouTube, or Peacock? Are tech things working for you? Have they made life better? There are many more things you can add to the list, but
Hours Worked Is Never a Good Metric
Are you measuring your performance by your hours worked? What about the company or organization you work for, are they doing it? Is it part of the culture? One of the great things about my business is that I get to see, hear, and feel a lot of pain points from both the organizational viewpoint,
