Tag Archives: persistence

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Relentless effort

Relentless Effort is a Part of Service Interactions

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Are you giving relentless effort? Sometimes it feels like a thankless job. Does it make a difference for future outcomes? Yes.

Mindset is powerful and often we need to shift the concept of problems to opportunities. Opportunities can be much more attractive when compared with problems. Mindset starts with a choice.

When it comes to service interactions, you have a choice about how you will accept the outcomes of your efforts.

Say, “Hello.” to a stranger and you may or may not get a response. You took the risk and you accept the possibility of no reaction, or worse, perhaps a negative reaction.

Applying Relentless Effort

Relentless effort is about multiplying this effect across time. A one-time deal isn’t nearly as effective as repetitive daily pursuit.

One stumbling block for relentless effort is having the willingness (it’s a choice) to accept what happens next. When you are committed to your choice, you’ll have the energy, even in the face of adversity, to try again.

You may ask yourself this simple two-part question, “What is the opportunity in front of me and am I willing to pursue it relentlessly?”

Persistence matters, and persistence across time is relentless pursuit.

You have to be willing to accept what happens next, even when the results may not be desirable.

It makes a difference for what you’ll do next, and that, makes a difference for what happens next.

-DEG

Two Resources

I wrote both of these books to help with relentless effort. Get them on Amazon.

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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educational illusion

Is an Educational Illusion Stopping You?

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It seems that there are always two sides. On one side people worry that they’re not enough and do nothing about it. And on the other, they never stop trying to prove their credibility. Are you suffering from an educational illusion?

It is quite simple really. People make decisions about the reasons why. They decide on the placement of blame.

Why you weren’t hired, promoted, or respected by peers. Many blame education, and throw their arms up in disgust, or are constantly enrolling in the next degree program.

Make no mistake that education matters. It matters a great deal and often, especially in an on-line World of “punched cards” coming up short can be problematic. If you can’t check the box, you’re not getting in.

A medical doctor isn’t going to be able to practice without the degree. A lawyer needs a degree and to pass the bar exam. Most university professors need a doctoral degree.

Educational Illusion

Outside of specific professions there is wiggle room. Some career opportunities, good paying ones, only require a high school diploma.

Which camp are you in?

Are you working hard, taking advantage of gaining experience while also exploring opportunities for additional education?

Or, perhaps you are working hard and have tried to explore advancement, yet have come up short? Are you convinced that the reason you didn’t advance was because of a lack of education?

In either case, additional credentials may not be the obstacle.

There are many cases where the advanced degree, the credential, the certificate, or the card punched is not the real obstacle.

Sometimes the real obstacle is a lack of persistence, determination, and courage.

Sometimes there is a difference between reality and where you place the blame.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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following advice

Following Advice Should Get You There

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Everyone has an opinion. Nearly everyone has some advice. Following advice seems to make sense but does it always?

First, there are some people who shouldn’t be advising anyone. There is plenty of advice out there, especially on social media. Self-proclaimed experts lurk around every corner and in every shadow. Buyer beware.

Let’s assume though, that the information you seek, good information, is abundant. What will you do with that information? How will you use that advice?

Tweak the Plan

Often people modify the directions and information they receive.

When you make your IKEA purchase are you going to follow the directions? That may be good advice. Will you take a quick glance and then start assembly only checking in when you get stuck?

The same is true for the frozen pizza, the pre-cooked Easter ham, or the Thanksgiving turkey. It is true for the Cowboy Casserole, the chocolate fudge brownie, and the banana bread. Do you follow the directions or sort of do your own thing?

Chances are good that advice surrounds you. Much of it may be good. When we don’t follow it, follow it exactly, it may become bad advice.

That is often the difference. What we receive gets modified. It gets bent a little, twisted a little, turned upside down, yet the partial followers proclaim it must have been bad advice.

Following Advice

If you substitute milk for heavy cream in the recipe, you’re going to get a different result.

When you try to run a business or manage a department on hope, instead of hard work or action, you’ll likely get a different result.

If you believe your marketing and advertising will work just as well when you cut the budget in half and replace it with free advertising, you better think twice.

Finding good advice probably isn’t the biggest challenge. The bigger challenge is following it.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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Tough choices

When Tough Choices Are Good Decisions

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People make decisions every day. We decide what clothing we will wear, what food to eat, when to get a drink of water and how much we will drink. How do you navigate tough choices?

Decisions, Decisions

Several family members trying to decide what they will eat for dinner can be a challenge. So can finding just the right movie to watch on Netflix. Picking the fastest moving lane in traffic without destroying your drivewise score, forget it.

In the workplace, we often must make decisions about priorities, the best person for the job, or even onboarding a new employee. Is there a perfect decision or is it about the best decision based on available choices?

If we wait, will a better choice emerge or will we start losing some of our already adequate options?

Tough Choices

If I skip the bread at dinner, I may be able to eat a small slice of pie. Diet soda is fewer calories than regular soda, but water is the healthier choice. My car will run on 89 octane gasoline, but the manufacturer recommends using 91 minimum, what should I use?

Around the office employees have mentioned that there is just too much drama. In order to deal with it they want more pay. Should we fix our culture or silence them with more pay? What will work best? (If you don’t know the answer to this, email me for help.) 

Sometimes it is hard to decide. We face tough choices. Delaying a decision can sometimes be valuable, so can a quick decision. In other cases, a decision to do nothing may be a good decision.

Waiting for the absolute, the risk free, or the one hundred percent guarantee is probably expecting too much.

We are always making choices. Keep making them. Yes, even the tough ones.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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Career Quick Fix

Career Quick Fix, Shortcuts, or Give Up?

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Fast paced is commonly used to describe the intensity of today’s work environment. Rapid change, accelerated change, and speed are also commonly mentioned. Are you looking for a career quick fix, a shortcut, or else you’ll just give up?

People often talk about change. They talk about the unfairness of life. How things didn’t work out, didn’t go their way, or they how they are being overlooked. I’m not doubtful that these situations occur, but what should you do?

Be Realistic

As a society we seem to have become more convinced if things don’t happen fast, they either aren’t going to happen or they aren’t worth pursuing. They are, a waste of time.

Imagine that you start a new diet today. You eat healthier, cut a few calories, watch out for sugars, carbs, and appropriately balance your meals. Is the scale going to be noticeably different tomorrow? Will the mirror reflect a new you?

The same is true for a fitness program. You go to the gym. Move a few weights around, get on the treadmill, step on the scale and look in the mirror. What’s changed?

Our expectations for a quick fix are often unrealistic. There really aren’t many shortcuts. Should you give up? No, we all know it takes time, consistency, and persistence.

Career Quick Fix

The same is true for your career. It is true for your promotion, true for your new job opportunity, and true for your success at nearly anything.

You’ve been working hard for a couple of years, or ten, or even twenty. Have you grown? What has changed? Can you prove it?

Most career minded individuals can prove it. It is in the continuing education, the advancement here and there, and some metrics or measurements that illustrate growth.

Daily, the quick check in the mirror, doesn’t show much. Yet, something is happening, things are changing, new opportunities (or proof) are popping up.

Don’t give up. It’s a marathon, not a sprint.

-DEG

What happens next is based on expectations, consistency, and persistence. Need a coach? Contact me

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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career speed

Career Speed Is More Like Coffee

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Anticipation was keeping kids waiting in 1979 with Heinz ketchup. It seems like things have developed improved speed across the years, but faster isn’t always better. What about your career speed, is it worth the wait?

Anticipation

For years and years, I used a Mr. Coffee brand electric drip coffee maker. You know, some water in the reservoir measured just right with ground beans in the paper filter that sits in the basket.

Push the button or throw the switch and in a few moments, you’ll hear the water heating and the tiny electric pump start to drop hot water over the fresh coffee grounds. Eventually it drips to your pot and the pot begins to fill.

The anticipation can be incredible.

We could also go with the more modern single cup coffee makers. They introduced a trendy, faster, single serving.

Of course, if we have a daily commute, we could veer off course slightly and stop at a nearby McDonald’s or other choice franchise coffee shop.

Let’s not forget the barista. Gourmet, brewed while you wait is trendy. It has people anticipating a slow brewed, usually more expensive cup, in a cozy little shop.

There are a lot of choices, and each one requires some time. Some more than others, but then the quality or value also seems to become more important.

Career Speed

Regardless of choice or speed, most people estimate their wait time and they don’t abort early. The anticipation may feel a bit painful but they can see the pot filling, the cup steaming, or the barista taking the time to make it just right.

Your career speed may be similar. You have options and choices, but in the end, you still have a career.

The best careers are not the result of a single day, month or year. One drop at a time they are creating your masterpiece.

Speed may not be as important as satisfaction.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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difficult change

Why Your Difficult Change Is Not Impossible

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Change sometimes feels impossible. The obstacles too big, the chances too small, and the time required not worth it. Confronting a difficult change is not impossible when you have a good plan.

What is your plan?

Where to Start

When we need to straighten up the closet, clean out the garage, or make a positive change in our life or career we may decide that we don’t know where to start.

Not knowing where to start doesn’t mean the change is impossible. It doesn’t necessarily mean the odds are stacked against you. Time may be required but appropriate patience and balance will bring it to fruition.

Too often people stop before they get started. They visualize the obstacles, the roadblocks, and the pain and effort required. The gap seems too broad or the road too long.

Difficult Change

There are three simple rules to learning how to get started and how to make a difficult change become a reality.

  1. Vision. A well-defined vision or goal works best. What will things look like in the end? What does it feel like and where will you be? Tidying up a closet is different from discarding eighty percent of the contents.
  2. Steps. When we see the challenge in steps it helps bring the reality to life. The bigger picture is sometimes too far away, it feels impossible. For the closet, we may consider one shelf at a time, or hanging items first. Apply this same logic to any change.
  3. Persistence. Many people talk with me about writing a book. They just don’t know where to start. By creating a vision and breaking it into steps they are underway. Replicating a little effort each day or each week adds up. In the early stages, count accomplishments more than the gap, as the gap closes shift reflection to what remains.

There is a big difference between difficult and impossible.

Leaping across the Grand Canyon in a single bound may be impossible. Getting to the other side is not.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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big promises

Big Promises and Buying a Solution

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People are fascinating by media. They watch traditional television, surf their phone, and spend hours on YouTube. Are advertisers making big promises that they cannot possibly keep? Do buyers really care?

Advertisements Move Us

We see the commercial for the franchise restaurant and the food looks delicious. When we order it in the restaurant it looks like something is a little different.

There is the promise that the new automobile will make our family happy, the dog enjoys the ride, and haul all our goodies without any trouble, all while achieving better exceptional gas mileage. Does it do all those things?

We can’t forget about the diet supplements, the meal plans, and why we should buy gold. Are the implied promises kept?

Perhaps one of the most important points about all the things that are pitched to us is understanding who owns the responsibility for what works. Looking at it another way, who owns the responsibility for what doesn’t work?

“Just eat the meals and lose the weight.” may sound familiar. Are you buying the meals, or are you buying the idea that for some reason you’ll change your eating habits?

We can’t forget about the prescription drug advertisements. How does that work? We tell our doctor we want what the television is advertising? She then prescribes what we want?

Big Promises

Most people are buying something based on big promises. Promises that the advertisers probably can’t keep. Don’t blame them though, you didn’t do exactly as described. You didn’t eat the meals, so you didn’t lose the weight.

Perhaps the best way to get to where you want to go is to make the big promises to yourself. Most advertisers leave you with the feeling of finally finding a solution and that buying their product is just that, a solution.

In many of these cases people aren’t buying a solution, they are buying the hope of creating change. How much will you pay for hope? What about discipline, persistence, and motivation?

Really it is all still up to you.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a four-time author and some of his work includes, Forgotten Respect, Navigating A Multigenerational Workforce and Pivot and Accelerate, The Next Move Is Yours! Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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Change is required

Change Is Required And What You Can Do

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Change is the constant that most of us face. In the workplace change is required. Technology, the economy, and even social factors insist that change will occur.

To-Do List

What can you do?

Be farsighted

Encourage

Create a path

Become a tool

Refresh habits

Monitor progress

Be a bridge

Support others

Build trust

Use patience

Read more

Listen better

Create interest

Renew faith

Give more

Expect the unexpected

Help others

Build on ideas

Let go of ego

Share

And all of this is just the beginning. Change is required, the status quo is not an option.

When change is about to occur, most people don’t ask how they can help. They ask how it will affect their job or their position.

Change Is Required

Change for the organization will mean change for the individuals. Individuals may have to give something up to support the organization getting to where it needs to be. You may get additional duties and responsibilities. All of those will require personal change.

Most people don’t quickly see how they’ve changed across time. They easily dismiss the kindness, the expertise, the attitude, and the skills they have exhibited each day.

Some things are hard to measure like the expertise of perception they develop after big risks, long hauls, and hard falls.

Their persistence and tenacity have grown, changed, and developed.

Change is a daily battle. Someone sees the success.

Your team needs you. Change is required.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten RespectNavigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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job satisfaction

Job Satisfaction May Be What You Create

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Monday is the drag yourself to work day, Wednesday there is a glimmer of hope, and Friday is the day many wait for anxiously. Does this sound like you or someone on your team? Is job satisfaction something that each person can create?

Why We Work

There are of course, people who only want to work for one reason. By choice or by submission to the years of drudgery, they are paycheck only employees. Certainly though, there are those who are enthusiastic and career minded.

For the career minded, one of the most popular ways to create your career is to predict it. You graduate from high school. You make a decision about college or no college. Observations of family and friends occur. Then you listen to guidance from teachers, elders, and those who want to sell you a path.

That isn’t all though, you make a choice to make an investment. Usually connected to time, money, and amount of effort, what you are really hoping to do is get the prediction correct. What you see for the future and the place that you want to be is a prediction.

There is a sizable lot that does this, and does it effectively. When you look around though, you are really making a prediction. The best prediction of all may be that predicting your future is unlikely.

Career Changes and Job Descriptions

Millions of people make career changes. The factory closes, the technology shifts, or the difference between a paycheck and career start to sink in. Predicting your future or your job satisfaction is difficult, but creating a better outlook for your future may be something you can control.

When I work with small businesses, the percentage of those who have job descriptions for all employees is something less than fifty percent. If you were to add in the relevance of the work performed as compared with what is on the job description you would find an even deeper discrepancy in accuracy.

Employees can get nervous about their job description. Often they shudder with the thought that they will be targeted for poor performance or that the description will list a task or duty that they find undesirable. Sometimes this may happen and in other cases, it is simply a negative fantasy.

Job Satisfaction

Instead, what if your job description is considered an opportunity? Imagine if the job description has the possibility to be co-created. When the supervisor asks you to create a list of your duties as you see them, is that a problem or an opportunity?

The best path for your job satisfaction may not be in predicting the future. Perhaps the best path is to create it.

You may not be able to create one hundred percent of it. In fact, complete creation is unlikely. However, every chunk, every point, and every opportunity you have to steer, will make a difference across time.

Job satisfaction is not an image or comparison, for many positions, it is what you create.

– DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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