Decision makers and analyzers often seek the facts. When presented with more information confidence seems to rise. Data facts matter but are they really painting the true picture?
People anchor to data. Often wrongfully so. Historical data is not the same as benchmark data. Data may appear factual but only based on what is presented.
Often, it is not the complete picture.
In the workplace, some employees are loud about their accomplishments. It is a way of tooting their own horn. It’s not all bad and it is sometimes required but seldom does anyone ask, “What’s missing?”
What’s missing may be work performed by others who are not shouting. Work that is easily overlooked internally but greatly appreciated by the external customer.
If it is not spoken and isn’t sought out, does it matter? Of course, it matters but it is often overlooked.
What is reported in the news isn’t everything that has happened. It is only what is being reported.
Awareness of the data source and the depth is seldom considered. The expectation is trust.
Many business decisions are made only by the data that is presented. The quest for differing opinions, deeper investigation, or alternative views are seldom considered desirable. Largely, they are rejected, silenced, or ridiculed.
Data that doesn’t fit the narrative is unwelcomed.
When data aligns with the prescribed suggestions it is considered good enough. It passes the test or satisfies the wishful expectations and the information stops.
Meanwhile valid data is often being omitted or overlooked.
Compelling doesn’t always mean accurate, and it seldom means that the entire picture is on display.
Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.