Tag Archives: advice

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following advice

Following Advice Should Get You There

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Everyone has an opinion. Nearly everyone has some advice. Following advice seems to make sense but does it always?

First, there are some people who shouldn’t be advising anyone. There is plenty of advice out there, especially on social media. Self-proclaimed experts lurk around every corner and in every shadow. Buyer beware.

Let’s assume though, that the information you seek, good information, is abundant. What will you do with that information? How will you use that advice?

Tweak the Plan

Often people modify the directions and information they receive.

When you make your IKEA purchase are you going to follow the directions? That may be good advice. Will you take a quick glance and then start assembly only checking in when you get stuck?

The same is true for the frozen pizza, the pre-cooked Easter ham, or the Thanksgiving turkey. It is true for the Cowboy Casserole, the chocolate fudge brownie, and the banana bread. Do you follow the directions or sort of do your own thing?

Chances are good that advice surrounds you. Much of it may be good. When we don’t follow it, follow it exactly, it may become bad advice.

That is often the difference. What we receive gets modified. It gets bent a little, twisted a little, turned upside down, yet the partial followers proclaim it must have been bad advice.

Following Advice

If you substitute milk for heavy cream in the recipe, you’re going to get a different result.

When you try to run a business or manage a department on hope, instead of hard work or action, you’ll likely get a different result.

If you believe your marketing and advertising will work just as well when you cut the budget in half and replace it with free advertising, you better think twice.

Finding good advice probably isn’t the biggest challenge. The bigger challenge is following it.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

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good advice

Good Advice or Action Learning

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Advice is available everywhere. There are trouble spots though. Bad advice, advice no one pursues, and advice that is entirely unwanted. Do you have any good advice?

Good Intentions

Most advice has the best intentions. People trying to help other people. A good thing. However, being right, attempting to correct behaviors, or point out where the action went wrong doesn’t always result in positive future performance.

Trying to learn how to ride a bike without training wheels is a learning experience. Shouting from the sidelines about balance, pedaling, or how to steer doesn’t help much. Action by the person learning will make the difference.

The same is often true in workplace roles, attitudes, and how to navigate the C Suite. Offering the right answers, suggestions for a proven path, or how to have a different perspective aren’t guaranteed to spark new behaviors.

Good Advice

A difference for the learner is that discovery often changes the course of action more than advice. Could it be that the best advice is not so much about good advice but more about facilitating discovery?

Action learning, creating the ah-ha moments, and effective use of Socratic questions are likely more responsible for change when compared with the voice of good advice.

Action Learning

Perhaps instead of handing out advice we should grab the sissy bar and push little, stabilize a little, and offer encouragement while the action is taking place.

Advice is easy to find. The best learning often takes place when there is discovery and action.

Next time you set out to give some good advice, consider how you can facilitate discovery of the solution instead of just handing it over. Not because you don’t want to help, but because you do.

Hearing the answer is not as powerful as experiencing the answer.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten RespectNavigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+

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learning moments

Learning Moments From The People Who Get It

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Telling someone isn’t the way the most meaningful learning occurs. Knowledge transfer and retention are much more impactful in learning moments, which are much different from telling moments.

Frustrated workplace leaders discuss it with me often. They insist that they have instructed employees dozens of times, but still they do the wrong thing at the wrong time. Certainly, there may be many reasons for this, but one reason is that telling an employee may be different than helping them learn.

Learning Stories

People love stories. Some of the best storytellers are in fact great teachers. Stories can ignite learning moments when listeners connect with it emotionally.

In other cases, people are stuck in their habits. They hear the story but they really aren’t listening to learn, they are only listening to hear. There is a difference in the outcomes.

What happens when you believe you know the answer? Do you suggest a different path for those involved, but still they make the wrong choices? Logic often suggests that we must tell them again.

Whether we like to admit it or not, much of the power in learning comes with an emotional connection. When people are open to change or they desire change, it can occur easily. Sometimes we have to create learning moments, that moment when someone else becomes captivated enough to be inspired for change.

Evaluating Answers

Telling someone the answer is not nearly as powerful as when the person can evaluate why it is the best answer. Sure, we can teach to the test. When those being tested care enough to learn the answer, they can store it in their memory.

Many can argue, this is learning, but learning the correct answer is not always the same as understanding it.

This is precisely why advertising is designed to connect with your emotions. In the 1950’s or early 1960’s smoking was considered cool, and advertisers helped create that image. In the 1980’s we had the fried egg commercial that advised against drug use.

Today training programs or advertising campaigns may include gory safety videos, car accident scenes demonstrating outcomes of driving while distracted, or even active shooter programs that ignite fear in an attempt to make a difference for saving lives.

Learning Moments

Sometimes the best way you can help someone learn is by helping him or her discover the answer, not by telling them.

Good advice can make a difference, but often, learning moments don’t come from the mere act of advice.

Advice connected with personal experience is often much more valuable. Help someone figure it out and you’ll create a learning moment that sticks.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+

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