07
Oct 21
0

Webinar : Creating a Motivational Climate

Tags : employee teams motivating employees motivation workplace culture

Webinar: Creating a Motivational Climate

Starts in:

Positive reinforcement is powerful. It’s more powerful than punitive actions or behaviors that zap energy and create divides among team members. Workplace leaders are serving as role models, sometimes when they don’t even realize it. Properly driving motivation and inspiration can refresh teams and build a high-energy culture. This program will help participants connect with the elements necessary to inspire team motivation and spread that energy across departments creating a stronger commitment with a mission-centered purpose.

Dennis E Gilbert

This two-hour webinar-style event will help you:

Learn more about intrinsic and extrinsic motivation factors and how to put them to work for your workplace culture
Better understand motivation styles and how to energize sluggish performers
Build on engagement principles and avoid being labeled as an over-bearing taskmaster
Develop awareness of communication signals that you send and reengage disconnected team members
Increase team morale and improve group cohesion

Where: From your own device. For best results, you’ll utilize a webcam-type device (w/microphone and speakers) to connect to the seminar.

When: October 7, 2021, starting promptly at 9:00 AM – 11:00 AM (Eastern U.S. timezone) 2-hour session. (Log on ten minutes early!)

Who: This seminar is appropriate for team leaders, committee leaders, supervisors, managers, directors, and executives. Anyone with the responsibility to lead or manage the work, productivity, and motivation of employee teams.

What past participants are saying:

“This [Creating a Motivational Climate] webinar was great! I’ve attended quite a few seminars across the years and this one really resonated with me. It surprised me and what I took away from it. I know is going to make a big difference.”

Lori Ofner, Senior Director of Human Resources, RCN

“The Creating a Motivational Climate program helped me identify the factors that motivate my team and learned ways to engage my employees. This program has made a positive impact on my business.”

Elizabeth A. Turner, G.M., Peckville Self Storage

“This program was more than I expected. The Leadership Engagement Principles we explored as part of the program will help me to make a big impact with our team.”

Sherry Paulhamus, Production Administrator, (Gas & Oil Sector)

Excellent webinar for both in-person and remotely managed teams.

This virtual (Zoom) seminar will be presented by business consultant and national level speaker, Dennis Gilbert.

Dennis Gilbert

“I delivered my first live, online virtual training program in 2009. Much changed since then, and the content and delivery is now better than ever. Make no mistake, this program is not a freebie teaser. It is a specially developed live virtual training (webinar) that is jam-packed with tips, techniques, and most of all, value.” – Dennis

Cost: ~~$149~~ now only $109 per participant

(Discount ends September 24, 2021, at 11:59 PM)

Register now for $109 ~~$149~~

Register Now

Thanks for looking and for supporting small businesses!

29
Mar 21
-

Reassuring Trust Is a Difference Maker For Your Team

Tags : competitive advantage employee teams relationships trust

Are you reassuring trust? Do you believe that your team has trust?

Trust of information has been problematic for a long time. It used to be that most people didn’t discuss who they voted for in an election. Not only was it considered private, but that information getting into the wrong hands wasn’t to be trusted. In some circles today, that has changed, but the trust problems still remain.

What about the drive-through at your local fast food joint? Do you grab the food bag and accelerate away or do you check the bag before you leave the window?

When you use your debit card in-person, do you walk away with no receipt or always request one?

Are your medical records an open book?

Is what you discuss with your closet friends and family open for discussion with anyone?

What you say and what you do always has an element of trust connected with it.

Trust is a factor for success in most workplaces.

Reassuring Trust

When teams lack trust there are communication problems. Beyond that there are productivity challenges, ethical challenges, and even brand or image challenges.

Many people shy away from answering the telephone. It’s an act that once meant you mattered. If you were important enough to have your own office telephone that meant that you were important enough to get calls.

Today, people answering a ringing desk phone is much less popular. The guidelines for customer service have slacked. Auto-attendants field most, if not all, of the inbound calls.

Some of this is about trust. Trust is less.

Trust is less for the customer and trust is less for the person debating about answering the ringing phone.

Too many scams, too many used car warranty calls, and too many people pushing for more, even when the answer is, “Not now.” Callers still push, they may even try to trick you. Have you ever heard from a person in another country with millions of dollars who just needs your help to get the money into a bank account? Scammers.

The benefits to the organization with high trust are large. In fact, trust maybe one of the biggest competitive advantages your organization can have.

Your ability to reassure trust and build strength in your team may be one of the most invisible roadblocks for success.

Is building more trust on your goal list?

It should be.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSP^TM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

24
Sep 20
-

Restoring Confidence Means Creating Certainty

Tags : certainty confidence customer service employee teams

Are you good at restoring confidence? Do you believe that confident employees and customers matter?

A lack of confidence means worry. Worry means hesitation, procrastination, and delays. Delays within employee teams and delays in meeting the expectations of the customer.

Many people are facing new challenges when navigating the workplace. And now, more than ever, more people are working from home (WFH), and as such workflow and communication have changed. Certainty is at a premium and uncertainty is commonplace.

Timelines, metrics and measurements are keys to successful navigation.

When the boss asks, “When will we get an update on the project?” or when the customer asks, “When will my order ship?” how do you respond?

I’m waiting on one more piece from the team, we’ll have something together soon.

Your order should ship out by Friday.

Neither response makes an exact commitment. The unknown is hard to navigate.

Certainty builds confidence.

Restoring Confidence

A common reaction is to stretch the truth, be vague, and hope everything works out for the best. In reality, everyone is being short-changed.

People beg for transparency, truth, and certainty. In most cases, this is a transaction. It’s a transaction that can have the outcome of restoring confidence or the outcome of uncertainty and disappointment.

When we reassure with direct, not dodged, or fuzzy answers, we have a chance to change the level of confidence, certainty, and even manage the disappointment.

Better to say that the project will be finished by the end of the day tomorrow, or the order will be on the truck on Friday. Wiggle words don’t sound the same as a certainty, and its especially unlikely that they will restore confidence.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSP^TM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Tag Archives: employee teams

Oct 21

0