Tag Archives: conversations

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conversation clarity

Conversation Clarity Might Be About Facts

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Have you ever wondered about conversation clarity? What makes your conversations clearer with more appropriate meaning?

When someone suggests that they have the best cell phone, they had dinner at the best restaurant, or the best place to vacation is at the beach, are they facts?

It is true for technology recommendations as well as just about anything you do. People often tend to talk about their opinions while they are being very compelling and stating them as though they are facts.

When you are trying to help someone consider options or find the best restaurant are your opinions useful?

Conversation Clarity

Certainly, to some degree opinions carry some value. When many people have the same opinion, it may start to illustrate a trend that this is getting close to the facts.

Yet, every day someone will jump on board with an idea just because it is popular. Untested or unproven they often don’t want to be wrong so they’ll follow the popularity trail.

This can become a problem in the workplace.

John is always late for the meeting.

Samantha never gets here on time.

Robert always takes Jennifer’s side on important decisions.

Always and never? Are these facts or just opinionated speech?

There is a sharp contrast between, the pizza shop around the corner has the best pizza, and, Thomas never arrives on time.

In some cases, people are trying to be helpful. They are attempting to provide useful information. In other cases, the information may be manipulative, deceptive, and defamatory.

Providing more clarity in conversations may be mostly about removing opinions.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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factual conversations

Factual Conversations, Opinions, and Leadership

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Do you have factual conversations? What about in the staff meeting, are facts being presented or more of just opinions?

Effective communication is a highly sought-after skill. One great thing about communication is that even just one person on the team learning to be more effective can help team performance.

Have you considered how you verbally communicate? What about your written word in things like email or text messaging?

Workplace Conversation

Imagine at the start of the staff meeting someone is late. Let’s assume that someone is named Susan.

Suddenly a meeting member blurts out, “Let’s just get started, Susan is always late.”

Always?

Nobody wonders whether is Susan is always late, or just late once in a while. Is always a fact or an opinion?

Multiply this concept to the daily narrative floating around your workplace. How much of the communication is factual?

There is an argument to factual communication. The argument is that it is often not as compelling.

Buy our new product, we recently sold 3 to the first customer.

As compared to:

Buy our new product, it’s selling fast.

Opinions are often disguised as facts when they are delivered in a compelling and impact-oriented manner. In addition, when you prey on the recipient’s emotions it often calls people to action.

Fear is a big seller.

Start using this product today. Act now before we’re sold out.

The fear of course, is that if you don’t buy now, there won’t be any left to purchase.

Factual Conversations

Leading in your workplace environment is always about communication. You are often selling. Whether it is selling your ideas, creating buy-in for a change effort, or selling motivation and inspiration.

One of the biggest underlying challenges of leadership is navigating balance. With everything there is a magical balance.

Are you having factual conversations? What is providing the most impact?

The most impact often exists somewhere in the middle. The exact facts matter and often spark action when communicated in a compelling manner.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.


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