The biggest problem with problems is a lack of clarity. The unknowns cause hesitation, confusion, and weaken commitment. Are you using problem statements?
People often attempt to define problems by reporting a symptom.
I can’t connect to the internet.
I have to lose some weight.
My car won’t start.
All of these sound like problems, yet they are not getting to the root cause. When we aren’t at the root, the next move is unclear, and often the problem doesn’t get solved.
What is worse, is that an assumed solution to a symptom allows the problem to happen again. Over and over.
Symptom statements differ from problem statements. And, yes, we may often use a symptom statement to lead us to the problem.
It’s important to recognize that there are differences.
Problem Statements and Clarity
When you lack clarity with the problem definition, the goal is unlikely to be achieved.
You can’t fix it or achieve it if you don’t appropriately define it.
You probably won’t increase sales by stating that sales numbers are too low. Stating that you want or need a new job won’t make one magically appear.
Many people get stuck, they become stalled and are very frustrated because the change they seek is not happening. It may all be the result of not being clear about the problem.
When you start forward motion with a good problem statement and you are able to identify and label the root cause, you’re on your way.
Are you growing tired of lingering problems?
Perhaps you aren’t clear about what they are.
Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.