Do you believe that improving attitude is possible? What is a bad attitude and how does it develop?
Perhaps arguable, but the perception of someone having a bad attitude is just that, a perception. It is probably a perception within the bounds of consideration for what a normal or good attitude should look like.
Attitude may be connected to values and beliefs. It might have something to do with your interpersonal network, your family, your inputs, and what is happening in the environment around you.
Emotional tensions are often like seasons. They come and go. It is the inputs and narrative that surrounds each individual that will influence behavior. Often it is a perception of right versus wrong.
For example, in a team meeting if there are differing opinions and the opinions are brought to a debate, one side wins, the other loses. That can be enough to shape an attitude.
We see it everywhere. At work, at home, with adults, and with children. It happens in government and politics and it happens anywhere there are groups of people.
There are two tricks to help shape a better attitude.
The first is, setting the expectations for how work teams will navigate disappointment. If you don’t get your way, will you compromise to give a different direction a try? Or is the perception that you fight back, you fight back with workplace politics, bullying, or bad behavior?
The second is that you have to set the expectation for attitudes and behaviors. This is best accomplished by a strong focus on the organizational purpose and by connecting each and every job task and duty to the organizational mission.
When leadership has a strong focus of commitment to the mission and purpose and emulates that throughout all levels of the organization there is much less room for a bad attitude.
Improving attitude is a skill. It’s a skill because everyone has a choice for how they will navigate. Perhaps, not everyone has the discipline, but that is self-fulfilling if there is only enough time and energy to focus on the mission.
Attitude can be improved.
Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.