Tag Archives: attitude

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navigating job performance

Navigating Job Performance Within Boundaries

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Most people come to work expecting to succeed. They put a lot of effort into making a difference, fitting in, and navigating the culture. Navigating job performance often involves subjectivity and attaining successful performance can be tricky.

A member of the waitstaff team decides the menu needs some new choices. He pushes management hard continuously insisting the choices by management are poor.

A creative marketing designer decides the price is too high and she assertively expresses unhappiness when preparing new advertising materials.

The junior networking engineer repeatedly challenges the long-term CIO in departmental meetings insisting that data security infrastructure is below par.

Knowing Boundaries

Many people have an opportunity to somewhat shape their job and their career. Having open discussions, a voice in the process, and providing constructive suggestions is a great thing.

Doing it so assertively that it creates friction with the boss may not always be the best approach. Certainly, there may be a time to stand up, give a little nudge, and express opinions, but knowing the boundaries is important.

Pushing to the point that you are identified as having a bad attitude likely won’t win you the next rung on the corporate ladder.

Navigating Job Performance

You work hard because you care. Putting in extra effort increases your job satisfaction and makes you feel responsible, productive, and that your contributions matter. Great.

In some cases, you’ll be able to shape your own job. In other cases, there just isn’t the opportunity for another manager, leader, or C-suite executive.

It may be about timing, or it may be that you still need more skill building. Keep in mind that navigating the culture may be the most important non-technical skill you can build.

Your performance is observed and evaluated by your boss, peers, or even the board of directors.

Make sure you’re performing well in what they are measuring. In many cases, this is boils down to your awareness of how to get along with them.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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grit attitude

Do You Have a Grit Attitude? Should you?

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Someone may ask, “Do you have a great attitude?” What about grit? Do you have a grit attitude? What about employee engagement, loyalty, and the commitment to excellence, do you have it?

Ever Changing

Social networks have invited a societal change. So much so, that I am expecting we’ll see a new generation emerging with birth dates starting around 2009.

Societal change and the external forces that are putting pressure on people, are often overlooked. What is different now, what has changed?

Years ago fantasy was purchased from racks strategically placed in supermarket checkout lines, the tabloids.

I remember working as a clerk at a retail pharmacy in the early 1980’s. Commonplace was the customer who purchased two packs of cigarettes, a jumbo sized candy bar, and a couple of tabloids.

I guess nicotine, sugar, and some tabloid articles gave them an escape from an otherwise busy workday.

Buying the Good Stuff

Today our tabloids are micro expressions from friends, family, and frenemies on social media platforms.

When we want another hit of dopamine, we do a little thumb scrolling. What we find shapes our attitude.

We see someone trying to sell the best products, the latest invention, or some other must have merchandise. There are sales channels and pictures taunting us from our previous digital activity.

That is not all though, we see more pictures than ever before. We see selfies, pets, sunsets, and beaches. There are mountains, food, and weather reports. And still more, there are politics, religion, and alien invasions.

Mostly we see things that are tabloid ready.

Grit Attitude

Does this inspire people to work at their best? Is it a concoction of ingredients that forms a great attitude?

Can you turn it off? Will you put down the tabloid?

Sometimes you may have to. It is OK if you aren’t buying it.

A grit attitude is not always convenient, it requires tenacity. In the long run it surpasses the tabloid quick hit.

-DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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Attitude everything

Is Attitude Everything or Just Something?

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Recently someone asked me what makes an employee special. The conversation was centered on a particular employee known to both of us and how he, or why he, was promoted. My suggestion was that his attitude made the difference. Is attitude everything or just something?

Skills and Attitude

Skills are important and nearly everyone focuses on skill building. Is attitude a skill? We know that hammering a nail requires a little skill and a little energy and there is labor involved. The same is true about attitude. We often just don’t understand the aspects of emotional labor.

Most jobs require specific skill. Therefore, nearly everyone has demonstrated that they have acquired the skills necessary to do the job. You don’t have to look far to find someone who has more experience, a different or better education, and perhaps even some natural talent that sets them apart.

Leverage and Labor

Recently, I was asked to speak to a small group about entrepreneurship. One of the underlying principles of my talk was about leverage. In my business, leverage is everything. Most of the work, the marketing, and the building of intellectual property, it is all leveraged.

Leverage and your emotional labor are what sets most people apart.

People pursue the degree, not a bad choice.

People work hard and for great lengths of time, which is reputable, respected.

In the workplace, people with the wrong attitude are seldom promoted.

Your knowledge, skills, and abilities are only the minimum requirements. Consider the decisions and choices that people make throughout the day, for many days, for the time that some people will call a career, this is what makes the difference.

Is Attitude Everything

When you endure the emotional labor, you’ll create something.

Prove you have the ability to navigate the political currents, adjust your habits, set your ego aside, and work to help not just to finish. Most of all, when you bring your energy, demonstrate resilience, and show up better than the rest you’ll have leverage.

Is attitude everything? Your attitude is not just something. When attitude is what you stand for, you’ll stand out.

– DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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changing organizations

Changing Organizations and Why Some Never Will

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What you like, you like. Many people like the comfort of knowing the outcome, even when it may not be favorable. What is one thing that changing organizations have in common? It may have something to do with the people, but it is more likely about attitudes and beliefs.

Same Story

Many people get up and go to work each day. They may not be particularly happy or sad, angry or excitingly engaged, they are just existing. They learned their job a long time ago. Starting the day is easy. They’ve been doing it five times per week for years.

These people have a certain attitude about change. They don’t really like it. For them, it seems to make sense to live with the known, the repetitive, and the understood. It probably started as an adolescent. Get up go to school, come home, do some homework and chores, and repeat.

Certainly, there isn’t really anything wrong with any of that, it seems like it is safe. Not really too risky, and you likely know the results. It is an attitude about how to earn a living and build a life.

Thirst for Change

There are other attitudes as well. Some people see things that aren’t working and they want to fix them. They see a goal, and they want to beat it. When they hear about a competitor’s success, they want to exceed it.

Are these different people? Perhaps you could make that argument but really, the people have different attitudes or beliefs on how to execute. This is exactly why some organizations will never change and why many will wait until it is too late or until they are beyond the energy of the curve.

Changing Organizations

Changing organizations, the ones that makes room for change, the first adopters, technology seekers, and fast trackers, they’ll have success and some failures. They experience the front side of the curve, or at a minimum they act before it is too late.

It is the organizational attitude that allows people to lead. Front-runners know how to petal and to push, and they create the ride that pulls everyone else along.

All of the other organizations are coasting. The best question may be, “How long can they coast?” The down side of the curve will only last so long.

– DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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choose motivation

Do You Choose Motivation or Does It Just Happen?

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Some will tell you that people can’t be motivated. That they either are, or are not, intrinsically motivated. If you have a choice, will you choose motivation?

Many people hate Monday, they perk up on Wednesday, and the rest of the week they are looking forward to Friday. There is even a popular restaurant chain to embrace the concept.

Expectations

Do you get what you expect? Are you motivated by your surroundings? What about the workplace atmosphere or climate, does that have anything to do with it?

Should we go another step, what about marketing and advertising, do they impact motivation?

The answer to all of these questions is easy, yes. We are impacted by our surroundings, our expectations, and what we may discover is the norm for our current situation. No, it isn’t always everybody, but it is likely the majority.

What Plays a Role

Is the traditional college student more motivated than the non-traditional student?

Are you more motivated during your first week of your job as compared to week fifty?

Do more people find success at a public fitness center as compared to their at home workout routine?

Certainly, there are exceptions to all of these scenarios, but you likely see the point. Surroundings, atmosphere, and expectations all play a role.

About Choice

Imagine if on Friday you had to pry yourself away from your workplace, and on Monday you couldn’t wait to get started again? Imagine if you took that energy seriously, applied it and shared it. Would things change?

We can probably all think of times when we’ve been more motivated and times when we’ve been less motivated.

Choose Motivation

What you get and what you deliver has much to do with your expectations. When you choose motivation you not only make a difference for yourself, you make a difference for others.

Motivation gives you something to be generous with, your attitude.

– DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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improve your attitude

Learning To Improve Your Attitude

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Many people discuss the attitude of others. They make an observation and proclaim, “That’s the wrong attitude.” How can you learn to improve your attitude?

We learn to tie a shoe, we learn to ride a bike, and even swimming is a learned skill. Attitude may be connected with emotion, but you can learn to improve it.

Desire To Improve

Part of learning how to improve your attitude is consistent with most other change-oriented activities. It helps a lot of you actually want to improve it. Recognizing the difference between your attitude and the desired attitude can be the rough spot.

In many workplaces, it seems that on Monday it is more acceptable to have a sluggish attitude. Friday’s are okay too, as long as you are forecasting what is in store for the weekend. On Tuesday, or Thursday a sluggish attitude may considered acceptable if there is a holiday the day before, or after.

Take it far enough, and you can find a reason for nearly any day of the week. What should be the desired attitude?

Reactions may vary but in general, most would probably suggest that you should be a self-starter, motivated, engaged, friendly, considerate, passionate, engaging, and a whole lot more. Everyone may demonstrate some of these behaviors some of the time. Can you learn to do it more often?

Improve Your Attitude

If you can learn to tie a shoe, ride a bike, and swim, you have an excellent chance of learning how to demonstrate a better attitude.

The best question really is, “Do you want to improve your attitude?”

It seems like most people tie their shoes because the want to, or recognize that it may be a good idea. They’ll learn to ride a bike because others are doing it and it looks like fun. Swimming may be considered a necessity, but the advanced swimmers are probably advanced because they want to be.

If you’re going to improve your attitude, the day of the week shouldn’t matter. You can learn to do things in life because they are a good idea, or may be considered necessary. Learn to have the right attitude. It is a good idea, others are doing it, and it looks like fun. Most importantly, it may be necessary.

– DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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about attitude

15 Choices We Can Make About Attitude

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It is often easy to point the finger at a bad attitude. We can be accusatory without self-examination. And yes, we make choices about attitude.

Most employers will tell you that they hire for attitude. Certainly, there are often minimum skill requirements and sometimes certifications or degrees, but next in line is often attitude. Although we might not always recognize it, attitude is about choice.

attitudes contagious

It is about our choices, what we choose. It is not about what someone has done to us, against us, or because of us. We still have the right, and more importantly the responsibility, to choose.

Good or Bad

Like most things in life, we can make good choices or bad. Do you want to make good choices?

If yes, you might choose to:

  1. participate with interest
  2. give your best effort
  3. encourage honest work
  4. help others
  5. be committed to learning
  6. strive for excellence
  7. have a willingness for change
  8. support improving confidence
  9. be optimistic
  10. have an open mind
  11. have ambition
  12. celebrate achievements
  13. keep promises
  14. believe in the goal
  15. discover and focus on the good

That isn’t all, there are plenty more. Unfortunately, there are bad choices too.

About Attitude

Choices about our attitude may be similar to a habit, or perhaps positive choices should become one. You have to make the choice about attitude over and over again. It isn’t a one and done.

We’ve all probably heard that attitudes are contagious and that they often develop from role models. Each day is a new opportunity, a new experience, and one that may require the right attitude.

good attitude

There are rewards for making good choices. When you make good choices about attitude, you might find yourself with a better job, better pay, and an ever increasing number of opportunities.

Choose to lead. Choose to be a good role model.

Always make good choices.

Have the right attitude.

– DEG

Originally posted on August 3, 2017, last updated on November 5, 2018.

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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5 Reasons Attitude Will Improve Your Career

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Attitude might be more important than talent. Talent alone might be the car without wheels, or the train without a track, you can see the potential but they’re not going anywhere. Most experts will agree that having a great attitude will improve your career.

Improve your career appreciative strategies

Elements and Reasons

Attitude might consist of many elements. Each element might also serve as a reason.

Here are five of my favorites:

  1. Motivation. Motivation and attitude are closely connected. When you illustrate that you are motivated it pulls more people towards the goal. Pull is almost always better than push.
  2. Learning. When you have the right attitude you are always interested to learn more. Knowledge, skills, and abilities are critical for success. Always keep collecting more.
  3. Eager. Eager might be tricky to define, but most people know it when they see it or feel it. A willingness to jump in and get things started demonstrates the right attitude.
  4. Integrity. It’s important to care. When you care about quality and ethical standards of your product or service your customers will feel it. Just good enough is not enough, at least not for the person with high integrity.
  5. Honesty. Honesty has a unique way of instilling trust. It doesn’t hide and it doesn’t tell only half of the story. It isn’t only about the lie versus the truth, it is about team character. Honesty breeds trust.

Improve Your Career

An organization with the greatest talent, but poor attitude probably won’t accomplish much. Would you want to be on that team?

Having both talent and a positive attitude might be considered to be a choice. Potentially both can be developed. Who has more potential?

If having the right attitude includes an interest in learning, I would choose attitude every time.

You might see the potential in great talent, but great talent with a poor attitude is likely going nowhere.

– DEG

Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a four-time author and some of his work includes, Forgotten Respect, Navigating A Multigenerational Workforce and Pivot and Accelerate, The Next Move Is Yours! Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+


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