Tag Archives: Customer Service talk

I will be presenting, How HR Contributes to a Culture of Service.

Come visit this SHRM chapter and join existing members for this dive into the importance of having a culture of service and how HR teams can contribute to or become role models for success.

Excerpt from WBHRS website: “Dennis Gilbert will address and solidify the relevancy for organizations to develop more of a culture of service. Too often organizations look at customer service as a department. What happens internally is what is reflected externally. HR can play a significant role in role modeling a practice of high-performance service. He will also discuss why this is more important now than ever and what trends will look like in the future.”

Please visit the WBHRS website for registration and additional information.

I will have books available for purchase at this event.