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October 2017
Executive Briefing
This event will brief leaders, decision makers, and influencers about why a customer service culture is more important now than ever before. Cost is $129.00 (non-members) or $99.00 for Williamsport / Lycoming Chamber of Commerce members. See details by clicking on the website link below.
Find out more »Customer Service Culture Seminar – Wmspt, PA
Customer service is a culture, not a department seminar. Full day seminar. Additional details by clicking on the website link below.
Find out more »November 2017
Customer Service Culture Seminar – NJ
Customer service is a culture, not a department seminar. Being held in Weehawken, NJ. Full day event. Price is $309.00 or $289.00 if prepaid by 9/20/2017. Additional details by clicking on the website link below:
Find out more »March 2018
Customer Service Culture, not a Department Seminar – Wmspt, PA
Customer service is a culture, not a department seminar. Half day seminar. Additional details by clicking on the website link below.
Find out more »April 2018
Customer Service Culture not a Department Seminar – Wilkes-Barre, PA
Customer service is a culture, not a department seminar. Half-day seminar. During this special event Dennis Gilbert will serve as the host and lead instructor. Dennis Gilbert Also Marty Wolff will be on board and will give a brisk 15-minute talk about Customer Service as a Strategy. Marty Wolff Join us on April 17, 2018 in Wilkes-Barre, PA Seminar Details / Registration
Find out more »October 2018
Managers Toolbox Event – Williamsport
Coming October 2, 2018 to Williamsport, Pennsylvania! Today being a supervisor, manager, or even the CEO requires cultural development skills. These skills are necessary to turn a good department or organization into a great one. It often starts with habits and best practices that are executed across time. Many of these observed best practices are also adopted by others since many management team members are either knowingly or unknowingly serving as role models. This Managers Tool Box Event incorporates the
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