What is the chatter about? What is the workplace talk? Culture develops from the people. It includes the interactions and reactions of the good, the bad, and the ugly.
Nearly everyone influences someone. People are role models. Your workplace is a great place for observation and duplication.
What is the image of your organization?
What is your workplace culture?
Reputation and Brand
The marketing program that suggests the focus is on the customer doesn’t sell when the actions and behaviors are not illustrating that focus.
When the managers behavior is, do as I say, not as I do, there is a problem.
Anytime you have bait and switch, at any level, trust is disrupted. Sometimes, it has long-lasting or permanent affects.
In every workplace, you get what you focus on.
Behaviors, talk, and reputation will set expectations. Expectations are created from perceptions. Perceptions are regarded as reality.
You build a brand.
What happens next for everyone is what is being talked about right now. It creates the focus, the drama, and guides the future outcomes.
Think carefully about what you say. Consider the chatter, and your contributions.
Doom and gloom are easy to find if that is what you’re looking for. You have a choice to create more too. Just choose to discuss it over and over again and it will appear.
Making a difference for something better starts with setting expectations.
Care about the culture you’re creating.
Focus on what you want things to look like in the future.
Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.