What does your culture illustrate? Is there a focus on poor behavior, attitudes, or role models? Workplace observations often drive human behavior and group focus.
What is going on?
It is a popular question. Depending on the tone and circumstances it can mean a polite greeting, an excited motivational gesture, or it could mean someone is angry or disappointed.
What is the focal point of what happens in your workplace?
Poor Behavior Recognized
Are people waiting for someone to get summonsed to the boss’s office or the human resources department?
Could it be that someone is watching for one employee to give another employee a piece of their mind? Is someone looking to see who arrives to work late and then draws attention to the circumstance?
What happens in your workplace next is largely determined by what the culture decides to focus on.
When the focus is not about high performance and metric driven outcomes, people tend to watch for the drama.
Poor performance, bad attitudes, and operating outside of the management described boundaries attracts attention. One problem is that it also takes away from the desired focus.
Perhaps it is more important to focus on good behaviors. Send attention to the things are happening correctly, the behavior that should be replicated, and the role models who are leading with this spirit.
While culture may be inclusive of the rules of the game, the true culture will largely depend on the focal points of the group.
Knowing a good habit and practicing it are two different things.
Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.