Do you know what’s really going on? The end of workplace confusion starts by understanding the story.
“Get buy-in for the changes we just discussed.”
Have you heard this one?
As people we want to understand the story.
Stories Lead the Way
Someone asks, “What’s the story on this?”
Employee teams expect an understandable answer. It is often how the buy-in process starts.
We often wonder about the story. Without the story we feel sort of lost.
What may be worse is that without the story people tend to make up a story. Their quest to understand prompts them to create a reason.
Cindy is late for work. Oh, I’ll bet her car battery died again.
New orders are down this week. The marketing plan isn’t working.
Why does the boss have her door closed? I’ll bet someone is getting fired.
Every time we don’t have a story, we can easily create one.
Do you want to end workplace confusion?
Your organization should have a mission.
A succinct mission statement would not only be nice, it is needed. You should have a strategic plan, goals and objectives, and the team should understand and be prepared with tactics for the pursuit.
The absence of a succinct plan means someone is probably making up stories.
Worse, no one knows the real story. From manager to manager the story changes.
When you have a solid mission and strategic plan and follow the metrics and measurements as outlined in the plan, teams know the story.
Knowing the story and having a united effort to accomplish it, makes a difference. It ends the confusion about what is really going on.
Employees shouldn’t have to ask, “What’s the story?”
Leaders should be making it come to life.
End workplace confusion.
Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.