Tag Archives: momentum

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information flow

Information Flow Means Momentum

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The static organization is stuck. They may appear to just be stalled, yet soon they will be falling behind. Information flow helps keep the organization alive, breathing, and moving, what are you sharing?

Direction of Momentum

We have some choices about what we share. Here are a few of many possibilities:

Intelligence research on the competition

New age marketing and the video bait click

The shipping record that was broken last month

The newest large customer and what they’re about

What was learned at the recent conference

The blog that provided an inspirational message

Recent resumes and who is interested

Why this year will be better that last year

Identification of commonalities in our teams

Insights for new methods or for refreshing old

Every day what is shared happens by choice. It is culture driven, sometimes conscious, sometimes not so much.

When you are building an organization, information flow means something might be happening. Will it be productive conversation or something that slows things down?

Momentum can build both ways. Information keeps organizations from becoming stalled or stopped. Do you have good information flow?

Information Flow

Considering what you choose to communicate each day, which direction are things most likely headed? Reliving past bad experiences doesn’t have much value. A lesson learned is good, tragedy emotionally repeated, not so good.

Communicate organizational values, beliefs, and stretch goals. Communicate inspiring stories, winning moments, and positive insights. Replace stories of doom and gloom with something new and refreshing.

Static and stuck is a choice, it’s not an inheritance, irrevocable trust, or voodoo spell.

What you say next will determine where you are going.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

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workplace stories

Workplace Stories, What Is Your Story?

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Conversations are everywhere, even digital text-based conversations. Workplace stories are path setting. What is the story trending around the office, the plant floor, or the job site today?

Much of the World as we know it is based on a story. Not everyone believes the same story, but regardless there is a story.

There is a story behind our evolution, there is a story that grounds our universal coding for years (B.C. and A.D.). There are religious stories. Stories of great leaders, army’s, wealth, and devastation.

Story Incubator

In our workplace, any ordinary day may continue with the same old story. When there is a change, a shift, or the pattern of the environment slides the story may change.

There is the story of who will be promoted and why. The story of the philosophy of the new boss. And even more personal drama such as workplace romances, who is getting divorced, or who has trouble at home.

Any business that has been around for a while may have cyclical shifts in revenue. Some expected, and some perhaps a surprise. In a downturn, there will be stories about what is happening, who is to blame, and the tribe will start discussing who should go.

Many organizations set out to squash the story. Stop the discussion. They’ll attempt to break up small groups and they will disperse hoovering supervisors.

The challenge really isn’t to stop the discussion. The challenge is to change the story.

Workplace Stories

Certainly, there may occasionally be some misfortune, some economic hardship, or drama fueled rumors. There also may be growth and expansion rumors, who is getting promoted, who is getting hired, and who just got a raise.

There is one thing true about all stories. Stories drive our actions and behaviors.

Today, tomorrow, and for the legacy of your career or the organization, have you thought about the effects of the stories you tell? Keep in mind, you’ll be remembered and identified by your stories.

What is your story?


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+

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learning how

Learning How Is Not Where Things Start and Stop

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Learning how is a good step. People often think, “When I don’t know how, someone will help me.” Learning how is important, is it most important?

Today people jump on a Google search, ask Siri, or head over to YouTube to discover some do it yourself tactics. This may work, in fact, it does work for many things. However, the home mechanic, sink fixer, or roof repair skill builders may still be too much for many people and are appropriately given to a professional.

Are there things that you should learn and then turn into a new habit?

Habits Last

Many eager people in the workplace want to learn how. They want to learn how to navigate the system, how to be a better leader, or how to improve their communication.

People go to school, they may attend college, do an apprenticeship, or get formal on-the-job training. All these things can be good and beneficial but learning how is just where things start.

What we do every day has much to do with our knowledge but knowing and doing are not the same.

It is the habits that we form that will create the most momentum. Attitude can be a habit. Approaching work with energy and enthusiasm can be a habit. What we do first, next, and at the end of the day is often based on habit.

Learning How

Learning how is important, but it is also often quickly forgotten. When we find that we need to know we’ll ask again, check the manual, or go visit YouTube. None of those are a bad plan, but they are about knowledge that isn’t retained or practiced. A habit will last.

When we make learning how a habit, and back it up with knowledge gain turned into more new habits we find more success.

Often the secret for getting along, creating a better team, and being a better leader is not based purely on learning how.

It is based on learning how and turning new skills into a habit.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten RespectNavigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+

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The Incredible Power Of Momentum

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Jokes often center on New Year resolutions. We hear about the fitness program, the special diet, or the financial savings program. Correcting our bad habits, our vices, and even the worn out tradition will stand a better chance of success with momentum.

Incredible Power

One of the best metaphors for momentum is what I call the train story.

The story is a nickel placed on the track in front of the wheel of a train before it starts moving will make it very difficult to get started. However, a nickel placed on the rail long in advance of the on-coming train and the train will crush it as if it isn’t even there.

Momentum is powerful. Get things rolling and sometimes they are hard to stop.

Momentum does require some energy though, and often care. You have to care enough about the fitness program, the special diet, or financial savings.

On The Job

The same is true for the momentum of anything in our workplace. This is especially true for organizational development endeavors, things such as training programs, coaching, and other developmental activities.

Imagine if we exercised only once every two months, or imagine if we insisted that we were on a special diet but only followed it one day a week. What would our results look like? Simple right, the results would be less than desirable.

When people think about career development, it isn’t a one and done. Anyone progressive is always continuing to learn, practice, and grow. The same is true for employee development.


Sure, we can send someone to the workshop or seminar where all the tips and techniques are carefully delivered by an expert. However, if the employee doesn’t practice, doesn’t follow up, or doesn’t commit to continuous improvement not much changes for the long-term.

So many people and organizations treat training and development as an information source. The idea is that we need the information, so tell us. This is often true, and results do occur. Often great results. The biggest struggle though is not the knowledge transfer, it is the continuation of the effort.

We should remember that the power of momentum is not so much about knowing, it is much more about doing.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

Dennis Gilbert on Google+

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Accelerate Now!

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Talking about it is easy. Doing it requires action. Fear, concern, and even confidence may lead to procrastination or hesitation, neither of which is consistent with people or businesses that are on the move. You can’t just talk about it; you have to do it.


Acceleration is not for the weak. It takes courage and mind-set to grab on to your direction and take action. Many people I speak with, individuals or business leaders suggest that they are “doing okay” and that they have a plan moving forward. A plan is great, but it takes action, accelerated action.

Ask yourself these questions:

  1. Is the momentum moving in the right direction?
  2. Can I afford to let someone else get there first?
  3. Has the opportunity peaked?

If the answer to any one (or more) of these questions is, no, then you cannot afford to wait. The difference for most people who are persistent in their pursuit and become successful is knowing when and how to accelerate to maximize their opportunities. Acceleration may sometimes feel scary, but your opportunity needs to be significant enough to draw you in, get you hooked, and pull you forward. If it isn’t a little scary you probably haven’t dug deep enough, reached far enough, or dreamed big enough.


Photo Credit: Peter Gronemann

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