Tag Archives: managing

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managing problems

Managing Problems and Your Job Description?

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Does your job description include managing problems? For many, this is an assumption. A presumed duty and competency requirement.

There seems to be two schools to navigating workplace problems.

Which School?

The first school of thought is, managing problems is our job. As a supervisor, manager, or other workplace leader, we solve problems.

Having a strong awareness to solve problems can be a good thing. However, like anything, too much may be too much.

Are you spending your day fighting fires? Are you proud to be able to fix and solve almost anything? Being a good problem solver is great and something to be proud of. At the same time, always tactically fighting fires does not give the operation time to be strategic.

Another school of thought is that problems are not my problem. Some workplace leaders believe that problems are a distraction and that they shouldn’t have any. Theoretically, you can see how they may come to that conclusion. In reality, problem solving is always going to be part of their job.

Managing Problems

The best leaders are striking a balance between the tactical approaches of problem solving and deploying strategy. They understand that solving problems matters and is important, yet at the same time strategy will make a difference for better future positioning.

Is problem solving an assumption in your job description or does it literally exist? In either case your ability to solve problems may be a big part of why you have the job.

Never assume that problems are something you shouldn’t have.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

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managing luck

How Are You Managing Luck?

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Do you believe in luck? It is not uncommon for people to assess the success of others as, “They got lucky.” Are you effectively managing luck or are you letting luck slip away?

Jim Collins is an author I admire. He has published several bestselling books. Many know of him for his book, Good to Great. Another popular book is, Great By Choice.

In his book, Great By Choice, he has a chapter about luck. My synopsis of this chapter is that most companies have about the same amount of luck, good or bad. It is how you manage luck that is most important.

Lucky Events

What about your career or business? Have you been lucky? How have you managed your luck?

We may consider that winning big in the lottery is luck. Perhaps it is getting a lucky break for a better job. Good weather conditions for your upcoming special event, or hitting every green light on your daily commute.

How will you manage that luck?

Managing Luck

Would you invest the money? Would you seize the job opportunity and really put in a great effort and advance your skills? How would you plan differently for your special event? When you arrive early at your job do you crank out a little extra work?

You can take advantage of good luck and get a high return on the luck event, or you could squander it, blow it, and throw it all away.

The same may be said about bad luck. You can work to get the maximum return, even on bad luck, or you can waste the opportunity and plunge deeper.

Luck is often what we make of any situation we encounter. Even the luckiest people sometimes blow it. Don’t let that be you.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

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Managing Perfection

Managing Perfection: A Millennial Trait?

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Does the pursuit of perfection affect the most recent workforce generations more than the earlier traditional or boomer population? Traditionals, boomers, and some of the generation X population may quickly shout out, “No!” However, some experts are seeing things differently. Do you have trouble managing perfection?

The Problem

There is a belief by some that our society has become too focused on extrinsic goals such as the attainment of money, an image of wealth, and physical appearance. This may make millennials and generation 9/11 (Gen Z, iGen), according to some researchers, at a much higher risk for developing ambition addiction, which may then lead to anxiety and depression. While perfectionism is often associated with having an unattainable or an unrealistic goal, it can also lead to feelings of unhappiness and create a lack of job satisfaction. Business and human resources professionals may quickly see this as a linkage to employee absenteeism and turnover.


At least two quick thoughts enter my mind. The first is that employees in all job roles must have up-to-date and well understood job descriptions. In addition, they must be provided with prompt and constructive feedback on performance, and their goals should be clear, realistic, and attainable.

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The second thought is to suggest that perfect and productivity are not synonymous with a job well done. During seminars I often remind groups that in many professional skill settings many job tasks can be accomplished quickly, while making the output perfect takes the most time.

Managing Perfection

Imagine writing a one page letter to the president of your company. You have two measurements of productivity, one being, to accomplish the task, the other representing the time it takes. You can probably draft the letter very quickly, accomplishing 80% of the task while only taking about 20% of the time. While fine tuning or enhancing the letter to perfection is only 20% of the task, but it takes 80% of the time. In some cases, but not all, draft may be an acceptable approach for achieving both progress and productivity while also avoiding the harmful effects of striving for perfection.

Perfection millennial

It seems to me that if societal trends have us focused more on extrinsic accomplishments; perfectionism may be something all generations need to rethink.

What about you, are you a perfectionist?


Millennials generations forgotten respect

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Dennis E. Gilbert is a business consultant, speaker, and coach that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is the author of the newly released book, Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at DennisEGilbert.com or by calling +1 646.546.5553.

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