Tag Archives: finish

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best starts

Best Starts Come From Where You Are At

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Seed money is nice. It gives you a better chance for a stronger start. A head start in the foot race might be nice too. Realistically, the best starts come from recognizing where you are at and getting to where you are going.

Small and large businesses alike spend much energy and resources on carefully crafting their mission and vision. Then they build a brand around it.

It should be true for successful professionals too.

What is your mission? What is your vision?

People often want to highlight the disadvantages. They may not have strengths in certain areas, or what they want to do may not exactly fit with what they need to do.

Great Visualizers

The best athletes visualize their success. They visualize the perfect dive and stroke in swimming. The perfect swing in baseball or golf. And for the track athlete, it’s getting off the blocks perfectly.

Many people talk about great starts. Great starts matter. They’re also conditioned on starting where you are at. In other words, everyone has an individual starting point. Amateurs can’t expect to start at the Pro level.

Visualizing where you are at and where you want to go may lead to a good start.

Where do you belief the best starts come from?

Best Starts

For everyone, in your business or in your career, you have to start at the beginning. Where ever the beginning is for you, that’s where you start.

You can’t expect to start at the top. You can’t expect a head start.

Know and understand your mission. Have a stretchy, yet appropriate vision. Consider things will need a certain amount of fluidity. Not everything is carved in stone, nor is it black and white.

Best starts come from where you are at. They follow your mission and vision.

You’ll get better along the way.

Get started.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

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discovering customer service appreciative strategies

Discovering Customer Service More Than Once

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In a general sense, we are creatures of habit.  Discovery takes energy, lots of energy. Have you considered that discovering customer service must happen more than once?

Once you’ve read the book, watched the movie, or completed the academic class you are done, you may feel like you don’t need more right now.

Quitting Too Soon

Yesterday I watched a football player make an amazing play. After obtaining the football during a botched play by the opposite team, he ran for sixty or seventy yards, only to slow down in the final five yards before the touchdown. An opposing player caught him and the ball knocked out of his hands in the final five yards. How ironic.

Once we’ve read the book, watched the movie, or even obtained the degree, it often reduces our interest to work harder for more. After all, we’ve done it, mission accomplished.

Sometimes you think that you have everything completely under control because you can see the finish line, and so it may be OK to slow down now, but it isn’t.

Discovery is hard work, so is learning something new. People often believe that they’ve worked hard enough, and now they are ready for things to be easier. They’ve earned it, and they deserve it.

On the other hand, seeing the end can sometimes be motivating.  Only ten more pages to read, only twelve more college credits until I earn the degree, or I see the goal and I better speed up to ensure I get there. It may be inspiring to accelerate toward the finish.

Discovering Customer Service

Discovering customer service excellence never ends. The business or organization that always continues to work hard at discovering how to make it better isn’t cruising to the finish line. Their motivation is not for the pending relaxation, it is fueled by a constant desire to improve.

There really is no such thing as perfection because that may imply that you are finished. You can’t deliver just enough to complete a transaction, and you certainly can’t slow down when you see the finish line.

Discovering customer service repeatedly may require hard work, but the best are never finished. They are always continuing the effort to discover more. It isn’t a one and done.


Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.

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