There is a good chance that feedback surrounds you. Feedback listeners will improve more, be better prepared, and build stronger relationships. Should this be you?
We don’t always like what we hear and there may be a time or a place when feedback, or should I say, mismanaged feedback, can derail performance.
Feedback is Everywhere
You probably get more feedback than you realize.
Love your purse.
Let me finish what I have to say. (May imply you tend to cut people off or finish their sentences for them.)
This may happen in what feels like a normal conversation. That’s because it is, it’s just a normal conversation. Yet, there is feedback happening.
Sometimes we get positive feedback when people recognize we tried really hard. Even if the performance or end result was off a bit, there is the recognition that repeating this behavior will be helpful and may become masterful.
In other cases, it may be what is missing in feedback that is the true feedback.
You painted the room yellow. That is an interesting shade.
This of course could be identified as they love the color, or it could mean they don’t find it attractive.
Roll these concepts into the workplace. It matters for the career minded workplace professional. It matters a lot.
Feedback can spark encouragement or it can derail future efforts.
It is important to keep this in mind the next time you’re offering your ideas, opinions, or suggestions. Think about how you can be helpful and generous with the information you are providing.
It is also important to keep this in mind as the listener. What is in the message for you? How can you gain important insights to improve your performance or relationship?
Feedback sometimes seems unappreciated. Perhaps it isn’t the right timing or perhaps you haven’t managed it well. Anything connected to the word criticism (such as “I have some constructive criticism.”) is not going to work.
Dennis E. Gilbert is a business consultant, speaker (CSPTM), and culture expert. He is a five-time author and the founder of Appreciative Strategies, LLC. His business focuses on positive human performance improvement solutions through Appreciative Strategies®. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.