It is Monday, or Tuesday, or any day of the week. You’ll make some decisions today, everything from what to eat to your next big purchase. In the workplace, you’ll make decisions too. Everything from how you’ll navigate the environment to the timeliness of your work. Culture drives decisions, are you getting them right?
Your organization has a culture. It is hard to imagine any assembled group of people who over time do not develop a way of doing things, how to interact, and what the rules are. When hiring, many organizations try to find someone with the required skills, but they must also fit their culture.
Is this a good idea? In many regards, yes it may be. However, when the organization is trying to build something, grow, develop, change, and inspire, more of the same is exactly that, the same.
It isn’t a secret. Culture, and its associated density, is driving the organization or team where you do your work. This is especially true for how you make decisions.
You have a way you build brand, a way you schedule and hold meetings. There is a dress code (formal and informal) and a proper way to interact. There are hours of operation and expectations on how you’ll accommodate those. Organizational hierarchy is strict or loose.
You’ll manage relationships according to the flow of the culture. This is true for the customer, the vendor, and your co-workers.
All of these things and so much more guide what choices you’ll make today. They will guide the workflow, the pace, and who has the final say in any matter.
Culture Drives Decisions
Organizations often pride themselves on being unique. Unique can be interesting, diverse, and compelling.
If your organization or team is stuck, stalled, or just can’t seem to get out of its own way. You may want to check your culture. It is the way you do everything.
It is probably the most important decision that you get right.
Dennis E. Gilbert is a business consultant, speaker (CSPTM), and corporate trainer that specializes in helping businesses and individuals accelerate their leadership, their team, and their success. He is a five-time author and some of his work includes, #CustServ The Customer Service Culture, and Forgotten Respect, Navigating A Multigenerational Workforce. Reach him through his website at Dennis-Gilbert.com or by calling +1 646.546.5553.