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Do Questions Create Focus?

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Years ago I was preparing to facilitate a strategy session with about a dozen business stakeholders and as part of my preparation I researched several business articles and books. One of the most important ideas that occurred to me during this process was that it wasn’t my content, my relevant business experience, or a fancy

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Do You Actualize the Vision?

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More than once I’ve looked at my desk and said to myself, I don’t know where to start. Actually, starting isn’t typically a problem for me, but starting to clear my desk of books, tablets, mail, battery chargers, pens, vitamins, business cards, paperweights, and post-it notes sometimes feels like a chronic problem. It seems many

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5 Tips to Create Buy-in for Change.

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Good leadership is sometimes defined by the ability to effectively manage change. Creating buy-in for change initiatives often centers on skillful navigation and communication strategies. Show me a team processing change and I’ll show you people concerned or struggling to create buy-in. Buy-in doesn’t have to be some elusive nebulous buzzword that everyone knows they

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Age Differences or Generational Differences?

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Ten years ago I attended a business conference that easily had several thousand participants. I remember how exciting it was, the main stage hosted some incredible speakers and following any given performance or on scheduled breaks the hallways were buzzing with excitement. One particular talk featured a businessman who discussed investments, retirement accounts, and how

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Do you have a no change culture?

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Change might be considered to be one of the most underrated words responsible for eliciting a strong emotional response. In the workplace when somebody brings up change, the measurement of heart rate, blood pressure, and anxiety levels are sure to increase. Likely not the kind of change anyone is hoping for. Change is a factor

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Generation Z GenZ

Who is Generation Z?

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Millennials get a lot of media attention, but who are the millennials and who is considered to be in generation Z? Generational differences have a lot to do with stereotypes and bias. Often people make a quick judgment based on perceived age that anyone who is in their mid 30’s or less is a millennial.

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Is Trust Required for Delegation?

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Many believe that it is the newest supervisors (managers, directors, leaders, et al) who fail to effectively delegate. Yes, there is often a learning curve or adjustment period required when you enter a new leadership role, but even the most seasoned professionals sometimes miss the mark on effective delegation. The absence of effective delegation is

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Leadership Skill – Does Fear Motivate?

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In nearly every seminar I give when the conversation shifts to motivation we have to cover the front end concept of whether motivation is intrinsic or extrinsic. Does it come from each individual internally or is it conditioned by external factors? There are some strong beliefs on either side, but I must say that I

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The Principle of Patience

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We want it when we want it, and we want it now. Drive through restaurants, television and music on demand, and online purchases with overnight shipping. Much of the urgency is often cited as a millennial or generation Z (Gen 9/11, iGen) trait, a characteristic that illustrates a lack of consideration for anything other than

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Good Intentions, Final Outcomes

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Of course employee teams start off with good intentions. It’s usually not their intentions that are in question. The question typically becomes, “What is the outcome?” The landscaping at the hotel is immaculate but the bath towels feel like they are made of canvas. The chef in the restaurant cooks the steak perfectly but it

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