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what happens next

What Happens Next, You Always Decide

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There are plenty of financial experts ready to help you plan your savings, your retirement, and where you’ll invest. The idea is that in that near the end, you’ll end up where you planned. What about your career? Do you have a plan for where you’ll end up? One thing is certain, what happens next

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worked yesterday

This Worked Yesterday, So It Will Work Today

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Habits are what carry most people through each day. Self-improvement experts are always suggesting that people should change their habits. If it worked yesterday, will it work again today? Many people stick with what is familiar. Right arm in the right sleeve first, it is the way to put on a jacket. Coffee before any

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Attitude everything

Is Attitude Everything or Just Something?

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Recently someone asked me what makes an employee special. The conversation was centered on a particular employee known to both of us and how he, or why he, was promoted. My suggestion was that his attitude made the difference. Is attitude everything or just something? Skills and Attitude Skills are important and nearly everyone focuses

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volunteering

Volunteering and a Promise Kept

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Enthusiasm is a great thing. Most workplaces praise those who are enthusiastic. Are you volunteering for things you cannot deliver? Are you just hanging out or are you offering to constructively jump in and get things done? Fresh Enthusiasm Sometimes it is in the heat of the moment. You hear the new idea, you feel

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negative bias

Negative Bias, Is It Limiting You?

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Positive versus negative, we hear about it all the time. People flock to social media for positive vibes, or spend time posting about their negative experiences. It is not just on social media. It is at your water cooler meeting, in your phone calls, and what you share with your friends and family. Is negative

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training customers

Are You Training Customers or Is It My Imagination?

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Marketers, account managers, and brands all have something in common. They want to achieve more sales, build the brand, and make the most of their high value customers. Are you training customers? Do you realize what you are teaching them? Our professional business interactions are driven largely by emotion. As people we act and react

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customers telling

Who Are Your Customers Telling?

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Historically word of mouth has been considered to be one of the best forms of advertising. Do things right and your customers will tell others, who are your customers telling? Today with our robust social media channels, it is possible for your customers to tell the world. Instead of word of mouth, we now have

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comparing performance

Comparing Performance, Is That The Best Way?

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People who shop for a new car often compare feature by feature with a competitive brand. The same is often true for buying a television, a washing machine, or the new techie gadget. Do you believe comparing performance is important for your career or is it mostly counterproductive? Amateur or Professional Professional business coaching is

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born or made

Born or Made, Is This What Defines Your Career?

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It has been a debate for a long time. Are people born with talent, skills, and abilities, or do they work differently, harder, and with enough persistence to attain a higher level. What about your career, is it born or made? When we see a really old tree, we wonder how it weathered all of

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speaking the truth

Testimonials and Speaking The Truth

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Not so long ago I was on a telephone call with a potential client. During the call, the client was clicking through some of the features of my website and specifically wanted to see customer testimonials. It causes me to wonder, are testimonials really speaking the truth? Wanting Testimonials As we talked on the phone,

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