Aspiring Leader

aspiring leader

Appreciative strategies

Aspiring Leader

6.0 Hour Seminar

This course will bring leading thoughts to emerging and aspiring leaders. Ideal for preparing or positioning employees for future supervisory positions or those relatively new to supervisory roles, participants will explore tough supervisory topics such as relationship and teambuilding, gaining and keeping respect, managing change, improving communication, and many other supervisory topics.

Course Outline:

  • Leadership Primer
    • Exploring leadership qualities
    • Leadership myths and facts
    • Leadership and mission
    • What is leadership
  • Managing and Leading Change
    • Exploring and leading change
    • Change and transition
    • Handling emotions during change
  • Improving Communication
    • Leading thoughts on communication
    • Six factors that influence communication
    • Trust and respect
    • Listening skills and mini-assessment
    • Conflict and seeking the win/win
    • Presentation skills
  • Motivation and Team Building
    • Sources of motivation
    • Reducing absenteeism and turn over
    • Building team visibility and moral
    • Building high-performance
  • Determining Fact vs. Opinion
    • Skill building activity
  • Skills in Practice and Next Steps
    • Understanding vulnerabilities
    • Managing priorities
    • Gain respect of other teams and employees
    • Developing resiliency
    • Setting the stage for the future



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Upcoming Public Events

  1. Customer Service Culture, not a Department Seminar – Wmspt, PA

    March 27 @ 8:00 am - 12:00 pm
  2. Customer Service Culture not a Department Seminar – Wilkes-Barre, PA

    April 17 @ 8:00 am - 12:00 pm
  3. Developing Middle Managers : Module 1

    April 30 @ 8:00 am - May 1 @ 5:00 pm

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